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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

Overview
Employees
Reviews
Vehicles
4.6
1,624 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,624 reviews

November 29, 2023

Very up front telling me what they recommend for services. Lacking a little on video portion More

by m.r.berg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 29, 2023

Fast friendly service I was able to book an appointment online easily and the service was very fast. More

by AN
Recommend Dealer
Yes
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Nov 29, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

Everyone was polite and courteous I couldn't find my car so Joe juban found it and bought it to me More

by kend
Recommend Dealer
Yes
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Nov 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

Very easy to work with. Work was done in a timely manner. Very easy to work with. Work was done in a timely manner. Staff was polite and courteous. More

by rickbvodicka
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Nov 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 26, 2023

It took some time to find our paperwork and keys. My wife had some questions about the results and no one could help us. More

by sfouzes
Recommend Dealer
Yes
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Nov 27, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Chris Tessmer, at 262-886-1010 so that we can make this right.

November 25, 2023

They took care of me and gor me on my way. Robert was very attentive. More

by DGUARISCO
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Nov 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad that Robert was able to provide you with such a great experience! We're looking forward to your next visit with us!

November 24, 2023

They were friendly and took customer care to the next level. I will be going back. More

by SUNDBYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
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Nov 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We sincerely value your business and look forward to your next visit!

November 23, 2023

Had to send my truck back to check out a tire They didn't ask me if I wanted it washed neither More

by NANACHRIS99
Recommend Dealer
Yes
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Nov 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

November 22, 2023

I told them to replace a bad sensor if that was the problem. Asked me about changing it after waiting an hour and made me wait another hour for the sensor replacement. Also tried to up sell me on 4 oth More

by studola2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of who helped me's name
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Nov 23, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

November 22, 2023

The service was wonderful, especially Bob who picked up and dropped off my vehicle for me. He’s top notch! More

by moonfeiry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Purtell
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Nov 23, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're so glad you enjoyed working with Bob! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

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