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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
2,225 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 2,225 reviews

October 31, 2026

Was the worst experience from the time I purchased vehicle till they could not correct something they told me the vehicle was equipped with when purchased and the sales managers response was i was xxx More

by carl_turner
Recommend Dealer
No
Employees Worked With
Angelo Gagliano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Nov 05, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Samp General Sales Manager 262-225-9010

October 30, 2026

On paper it was stated no pcm codes were found but when i went to get an emissions test, 4 codes were found. More

by Braydencox580
Recommend Dealer
No
Employees Worked With
Tim Cesar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Nov 05, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jeff Samp General Sales Manager 262-225-9010

October 30, 2026

I needed new wheel lock keys. They were delivered and put on in a timely fashion. More

by Cherita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re pleased your new wheel lock keys were delivered and installed promptly on your Lincoln Nautilus. Thank you for the five star rating! Jeff Samp General Sales Manager 262-225-9010

October 29, 2026

Very professional service from start to finish. Fast and friendly check in, work was done in a timely manner, and recommendation for a problem found made. Michael checked into costs and another app More

by Steve S.
Recommend Dealer
Yes
Employees Worked With
Michael McCulley
Oct 30, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

After more than 10 years of visits to our service department, your continued satisfaction is wonderful to hear. We're glad the service on your Ford was handled efficiently and that our team helped arrange your tire replacement appointment. Jeff Samp General Sales Manager 262-225-9010

October 29, 2026

I was treated with respect, they got me in quick, and the waiting area was nice. More

by tinaklotz1970
Recommend Dealer
Yes
Oct 29, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad you felt valued during the service on your Ford Bronco Sport. Getting you in promptly and providing a comfortable place to wait helped make your visit a positive one. Jeff Samp General Sales Manager 262-225-9010

October 29, 2026

Tim was fantastic to work with. He went above and beyond. Service time was very fast. More

by BENJAMINRILEYALLEN
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Oct 29, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad Tim went the extra mile for you and that the service on your Ford Maverick was completed promptly. Jeff Samp General Sales Manager 262-225-9010

October 29, 2026

They were able to do an oil change while I waited. Unfortunately I also needed to replace my lug nuts for a tire rotation. There were More

by WILSONGLENDEB14
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 02, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jeff Samp General Sales Manager 262-225-9010

October 29, 2026

Robert was great and took care of it. The shuttle service was a bit disoriented but nothing he could've done about it. More

by tkc2008
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Oct 29, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad Robert took care of the service on your Ford F-150. We're sorry the shuttle experience was confusing and appreciate your understanding. Jeff Samp General Sales Manager 262-225-9010

October 28, 2026

We love Boucher! Every staff member gets 5 stars for their customer service! We don't go anywhere else for our vehicle purchases and service. More

by Joannagrossi2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for continuing to choose our team for your vehicle purchases and service. We're delighted the care you received for your Nissan Rogue Sport earned such high marks for our staff. Jeff Samp General Sales Manager 262-225-9010

October 28, 2026

Wonderful service department Knowledgeable and helpful! Willing to take the time to help . Very comfortable waiting area More

by Ammerman.dw77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're pleased our service team provided attentive, capable help with your Ford Escape and that you found our waiting area inviting. Thank you for the five stars! Jeff Samp General Sales Manager 262-225-9010

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