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Angelo Gagliano
Angelo Gagliano at Gordie Boucher Ford of Menomonee Falls

Angelo Gagliano

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Angelo Gagliano

September 24, 2026

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Employee Rating

The person that did my service was polite, knowledgeable, friendly. He did a great job and it was a reasonable price. More

by SSHFDON
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

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Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing that your service visit on your Ford F-150 felt friendly, informative, and reasonably priced means a lot to our service department. Thank you for your kind words. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

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I appreciated the prompt service and informative video it was well done the whole department was very professional More

by mcculley33
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar, Mike McCulley

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Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of the informative video highlights how our service department values clear communication during the service on your Ford Escape. Knowing that our prompt service and professionalism met your expectations is truly rewarding. Thank you for your five-star rating. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

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Great service as usual from staff definitely always would go back 100% recommend to friends and family More

by jcpackerfan69
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Alicia Bey, Mike McCulley, Tia Harmon

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Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service team could provide consistently reliable care for your Ford F-150. Knowing you’d recommend us wholeheartedly to friends and family means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

September 23, 2026

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Employee Rating

It is always a pleasure to come into the dealership. Angelo is always awesome to work with. Always keeps me up to date on any repairs and very personable More

by kklabunde
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano

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Sep 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of Angelo’s friendly updates highlights how our service team strives to keep you informed. Knowing that each visit to our dealership is a pleasure means a lot to us. We’re here whenever your Ford Explorer needs attention. Jeff Samp General Sales Manager 262-225-9010

September 22, 2026

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Employee Rating

I appreciate having Angelo as a concierge. He is very good explaining things, and generally a joy to be around. I go out of my way to use Boucher because of his care More

by abreen0
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano

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Sep 22, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad Angelo could make the service on your Ford both informative and enjoyable. Hearing that his attentive care and clear explanations inspire your loyalty means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

September 17, 2026

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Very pleased with handling the replacement of my wrinkled driver seat cushion. The check in employees plus service techs were very customer oriented and a pleasure to do business with. More

by DAVE.SWIEC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Sep 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your praise of our team’s attentiveness during the seat cushion replacement reflects our commitment to customer-focused service. Knowing that the replacement of your Ford F-150’s driver seat cushion met your expectations is rewarding, and hearing that our check-in staff and service technicians made the process a pleasure means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

September 16, 2026

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Angelo was very helpful and considerate he even offered me a loner however there was a problem with my car computer reloading I took it back and the service manager who waited on me was rude and very unpro More

by sylvesterterry667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Krueger

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Sep 21, 2026

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jeff Samp General Sales Manager 262-225-9010

September 11, 2026

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Employee Rating

Angelo was great to work with, both i and my girlfriend got work done there recently and it was a great experience. The mechanic for both of us was George and he was very knowledgeable and upfront l.. Grea More

by Jsnhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar, Norma Ocasio , George the Mechanic.. great mechanic..I would want all my future work done by this guy.

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Sep 11, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s rewarding to know Angelo made your visits feel smooth and that our service department provided clear, upfront support for both of you. Thank you for the five-star review and for trusting our team with service on your Ford Explorer. Jeff Samp General Sales Manager 262-225-9010

September 07, 2026

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Customer service is key. .. You folks are absolutely top shelf, in every way. The best I've ever experienced More

by BILLYTHESIGNPAINTER
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano

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Sep 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that you found our service top-shelf means a lot to us. Thank you for trusting our service department with your Ford Explorer. Jeff Samp General Sales Manager 262-225-9010

September 04, 2026

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Employee Rating

Always on time. Always fair. Great customer service. I love that everyone knows me and and family by name and takes good care of our vehicles. More

by ANTWONAKAJUICE
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano

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Sep 04, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your note about everyone knowing you and your family by name shows the personal attention our service department strives for. Thank you for your kind words. Knowing our prompt, fair care of your Ford Explorer has met your expectations is incredibly rewarding. Jeff Samp General Sales Manager 262-225-9010

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