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Angelo Gagliano

Overview Reviews (26) Inventory (298)

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Angelo Gagliano

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8

26 Reviews

Overview Reviews (26) Inventory (298)

4.8

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Angelo Gagliano

May 09, 2026

Dealership Rating

Employee Rating

Always courteous and friendly and convenient. The only negative on this visit was that it took multiple attempts to resolve the issue whether it was bad parts that came in or something that was m The only negative on this visit was that it took multiple attempts to resolve the issue whether it was bad parts that came in or something that was missed it just extended the timeline to get it corrected. It was what it was but a bit frustrating and disappointing. More

by Watts1126

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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May 11, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Jeff Samp General Sales Manager 262-225-9010

May 08, 2026

Dealership Rating

Employee Rating

The service department did a very thorough inspection of my truck because I brought it in for regular maintenance and told them I was going on a 2000 mile trip. They identified a few safety issues that need my truck because I brought it in for regular maintenance and told them I was going on a 2000 mile trip. They identified a few safety issues that needed to be addressed immediately and accomplished the work quickly and at a fair price. More

by jimsmithteach

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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May 08, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Our team is glad the thorough inspection of your Ford F-150 caught those safety issues before your 2000-mile trip. Angelo and our technicians worked swiftly to complete the repairs at a fair price so you could travel with confidence. Thank you for sharing your positive experience and for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

May 07, 2026

Dealership Rating

Employee Rating

Welcoming, state of thhe art Appreciate the ride home A very nice waiting area, too very nice waiting area, too More

by TERRI17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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May 07, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the five-star review! We’re pleased you felt welcome in our modern facility and that the complimentary ride home and comfortable waiting area met your needs. Our team, including Angelo, looks forward to serving your Ford again. Jeff Samp General Sales Manager 262-225-9010

May 03, 2026

Dealership Rating

Employee Rating

Service was good. Angelo discussed things needed to keep the vehicle running at peak performance which was appreciated. Angelo discussed things needed to keep the vehicle running at peak performance which was appreciated. More

by Mary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 03, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you sharing your experience. We’re pleased that Angelo’s overview of maintenance for your Ford Explorer was helpful. Looking forward to assisting with its future upkeep. Jeff Samp General Sales Manager 262-225-9010

April 26, 2026

Dealership Rating

Employee Rating

His. Communication was clear and came to check on me periodically to see if I needed anything. Went over job before then went over the invoice when it was Communication was clear and came to check on me periodically to see if I needed anything. Went over job before then went over the invoice when it was complete. Set up a shuttle. He is very good at customer service from my experience. More

by Phillip.leali

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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Apr 26, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you highlighting Angelo’s clear communication, thorough review of the work and invoice, and arranging a shuttle for you. Thank you for trusting us with your Ford and we’re here whenever you need us again. Melvin Ehnert melvin.ehnert@boucher.com

April 16, 2026

Dealership Rating

Employee Rating

Service & sakes Awesome Angelo & crew on service Joe in sales Adrianna in financing Professional sales service in sales Adrianna in financing Professional sales service More

by SANCHOPATRICK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Jubran, Robert Krueger, Adrianna Mayen, Norma Ocasio

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Apr 16, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review and for recognizing our team. We’re glad Angelo and the service crew exceeded your expectations and that Joe in sales and Adrianna in financing guided you through your purchase. Enjoy your new Ford Maverick, and we look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

April 14, 2026

Dealership Rating

Employee Rating

Took care of everything needed without hesitation Angelo is very professional and cares about the customer concerns! Kept me updated about my vehicle and all is very professional and cares about the customer concerns! Kept me updated about my vehicle and all More

by cheynesteele720

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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Apr 14, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It’s great to know that Angelo handled your F-150 service attentively and addressed all your concerns promptly while keeping you informed. We appreciate you sharing your experience. Melvin Ehnert melvin.ehnert@boucher.com

April 03, 2026

Dealership Rating

Employee Rating

Everyone is super nice and the team is always able to get my vehicle in to be maintained in a timely fashion. my vehicle in to be maintained in a timely fashion. More

by Jboehm7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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Apr 03, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re delighted to hear our team’s friendly approach and prompt service for your Ford Escape made your visit positive. Angelo is pleased we could accommodate your maintenance schedule. Thank you for choosing us for your Ford service. Melvin Ehnert melvin.ehnert@boucher.com

March 28, 2026

Dealership Rating

Employee Rating

Open communication, gave me a rental car, quality repair. The service was great and the repair was explained well with pictures and videos The service was great and the repair was explained well with pictures and videos More

by ALEX.LEONARD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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Mar 28, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for highlighting Angelo’s open communication, the rental car availability, and the clear photo and video explanations of your Ford F-150’s repair. We’re pleased the quality of work and the seamless experience met your expectations. Melvin Ehnert melvin.ehnert@boucher.com

March 27, 2026

Dealership Rating

Employee Rating

Thanks He was on time. Did the recall timely, it was all good. Very good Did the recall timely, it was all good. Very good More

by DALEBUSS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Angelo Gagliano

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Mar 27, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for letting us know the recall was completed promptly. Angelo and our team are glad we could get you back on the road on time. We appreciate you bringing your Ford to us. Melvin Ehnert melvin.ehnert@boucher.com

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