
Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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we worked with Robert in service on an issue with a warranty claim. He was very accommodating with our needs and looked into the issue. because of that, the problem was covered under warranty and all w warranty claim. He was very accommodating with our needs and looked into the issue. because of that, the problem was covered under warranty and all work was completed promptly. We are very pleased how our service appointment went and will be returning for future repairs and recommended services. More
Robert was friendly, helpful and very attentive. It was only an oil change and tire rotation, but he was very accommodating. It was only an oil change and tire rotation, but he was very accommodating. More
Overall an allright experience, however the bottom line purchase price on the contract was $96 more than what was agreed upon over the phone. This frustrates me. If I hadn't been in a hurry I would have purchase price on the contract was $96 more than what was agreed upon over the phone. This frustrates me. If I hadn't been in a hurry I would have insisted on correcting or left without the vehicle, even for that little amount. More
In addition to an oil change, I had my tires rotated. However, they did not put air into the tires. They were all over in psi = 37-45 psi. One or two psi is one thing, but 8 is not cool. We inflated them However, they did not put air into the tires. They were all over in psi = 37-45 psi. One or two psi is one thing, but 8 is not cool. We inflated them all equally ourselves. They were still fully inflated by morning. More
I always have a positive experience what's Gordie Boucher Menomonee Falls Charles a service writer is very informative helps you with any needs you have been there for many years they're a good car dealershi Menomonee Falls Charles a service writer is very informative helps you with any needs you have been there for many years they're a good car dealership always had a positive experience More
Very nice people very nice to deal with would definitely buy another vehicle through them! buy another vehicle through them! More
Zach was very knowledgeable about the 2021 F150 we purchased. On our delivery date he walked us through the vehicles system even pairing our phone. We left the dealership feeling comfortable with al purchased. On our delivery date he walked us through the vehicles system even pairing our phone. We left the dealership feeling comfortable with all the features of our new vehicle. Zach followed up a few days later inquiring if we had any questions or concerns. I would highly recommend Zach if you are looking to purchase a vehicle at Boucher. More
Brought my vehicle in for one problem and my vehicle came back with more issues. A very loud noise is now coming from underneath my truck. Also, my wire to my blower is cut. My blower was always working but back with more issues. A very loud noise is now coming from underneath my truck. Also, my wire to my blower is cut. My blower was always working but now it’s clearly been cut. I would rather bring my vehicle to the dealership that specializes in Ford trucks but, I can’t trust them. This is the sad part about this. I don’t know where to take my truck. So when I drive my kids this winter, they are going to be freezing in my truck. All I will get is, I’m sorry that happened but there’s nothing we can do. I know I’m not the only one who has had this experience and whoever is sabotaging people vehicle in hopes of getting more business needs to be fired. I hope future customers are able to read this review before they get lied to like I was. More