Gordie Boucher Ford of Menomonee Falls - Service Center

I would like to say thank you again to Joe the salesman that I worked with and the rest of the team there at Gordie Boucher it was a pleasant experience working with your company and I appreciate all your that I worked with and the rest of the team there at Gordie Boucher it was a pleasant experience working with your company and I appreciate all your help I would not hesitate to buy another vehicle from you in the future thank you all More

They are prompt and keep me informed about what needs to be done and what I can do to prevent future problems. Everyone is courteous and informes me of any other problems or if the wait will be longer than be done and what I can do to prevent future problems. Everyone is courteous and informes me of any other problems or if the wait will be longer than anticipated. More

Reviews all that's going on and listens carefully as I describe any concerns and is willing to try and figure out cause even if my descriptions are vague. Makes time to get the service done if I run into describe any concerns and is willing to try and figure out cause even if my descriptions are vague. Makes time to get the service done if I run into a deadline that I need the car by. More

Great service once again. Very efficient and timely. Kept me updated thru the process. Thanks Very efficient and timely. Kept me updated thru the process. Thanks More

Charles Pleugers in Fleet Service exudes a very high customer service level that shames all others. He is the gold standard by which we measure our other service dealerships. None can compare. customer service level that shames all others. He is the gold standard by which we measure our other service dealerships. None can compare. More

Easy in and out wait for the service. Clean waiting room. I did like the emailed video of my car in the service bay Clean waiting room. I did like the emailed video of my car in the service bay More

Awesome service, time management was performed in a manner that had my vehicle returned shortly. manner that had my vehicle returned shortly. More

Brought my car in for more recall work. Dropped the car off before work and several hours later is was delivered to me at my work when the repair was completed. All the people that we dealt Dropped the car off before work and several hours later is was delivered to me at my work when the repair was completed. All the people that we dealt with were very friendly and helpful. Good customer service skills seem to be missing nearly everywhere I go so it was refreshing to deal with Boucher Ford and their service minded crew. Thanks. More

I paid nearly $1k on four new tires and an alignment. I'm certain it would have been less expensive at Tires Plus type place but I've taken my car to Gordie Boucher Ford since I first purchased it. How I'm certain it would have been less expensive at Tires Plus type place but I've taken my car to Gordie Boucher Ford since I first purchased it. However, if you're going to ask your customer if they would like their car washed and the customer says "absolutely!", it would be nice if it was done. Twice now they have offered a wash and twice it wasn't washed. More

Dealership is efficient and effective in the maintenance needs for my Ford F 150 never have had a complaint in 9 years. needs for my Ford F 150 never have had a complaint in 9 years. More