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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,610 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,610 reviews

November 26, 2020

I spent $1400 on service on my 2017 Lincoln Continental. New software was downloaded. I picked up my car only to find out the display remained lite and the radio remained on after I turned off the car. I ha More

by RALUKASZEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

Richard - thank you for giving us the opportunity to discuss this further and make things right. Please don't hesitate to reach out to us if there is anything we can do for you in the future.

Dec 14, 2020 -

RALUKASZEWSKI responded

The service manager responded within a day of my review. We discussed the incident and was resolved to my satisfaction. I asked the service manager to write up a FAQ on the peculiar set of circumstances the caused my anomaly. He also offered to detail my car. I may take him up. I will do back for service.

November 25, 2020

Adam was great and very helpful! He was in touch with us during the buying process and got us all set to go on the app, so the day we picked the car up, it went very smooth. More

by ABx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing!

November 25, 2020

Very friendly and courteous. Adam and everyone I work with was very helpful and was very knowledgeable. I will recommend this dealership to my friends More

by mgmanthei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad you enjoyed your experience with us!

November 20, 2020

I had a few jobs needing service, but Dawn did everything possible to help keep the costs down for me. I appreciate her efforts and active communication with me. It was a very positive experience. More

by Jim
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Gordie Boucher Lincoln of West Allis responded

Jim, thank you so much for taking the time to write this review!

November 18, 2020

Adam, made my first car buying experience, quite the memory. I'm beyond grateful for my referral to him and I wouldn't want to shop with anyone else. Adam was friendly, knowledgeable, and quite caring. More

by leahjgayle21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Boucher, Leah! We are thrilled you enjoyed your experience working with Adam and we hope to see you again in the future!

November 17, 2020

Gus is the best sales professional I’ve worked with...highly recommend Gordie Boucher! He spent the time going over all of my options and put together a deal that helped me get out of my lease. More

by STEVE.COOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind review, Steve! We are glad you enjoyed working with Gus!

November 16, 2020

Gus Hollow did a good job and the sales staff was very helpful, however the paper work for the car I purchased had the wrong car listed. I had to have them correct it. Also the new computerized method for More

by Mercury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

Mercury - thank you for your review and feedback. If you would like to discuss this further, please reach out to us at 414-327-6000.

November 15, 2020

My first time having to take my car in, usually my spouse handles these responsibilities. Ken was nice & explained everything to me, it was a pleasant experience. More

by MIKE_RENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad you had an easy and efficient experience with us, Mike!

November 14, 2020

The only problem I had was on the initial paperwork the “discounts” were greater than when I completed the transaction. It’s my understanding, after questioning this, that there are greater discounts give More

by SEDAWICKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

Please feel free to reach out to our Sales Manager, Mike Jansen, at 414-327-6000 to discuss this further.

November 13, 2020

Service was great as usual! Very nice people who work here, especially Dawn and Greg Miller! From the time I came in I was welcomed and any questions I had were answered. More

by CLITTLE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review!

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