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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,610 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,610 reviews

October 15, 2020

I drive from Hartford every 6 months to get the best Service. Kent has helped my husband and I though the years. Plus Kent is helping me after my husband passed away.Thank you so much. More

by KASCHMITTY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for continuously choosing Boucher! We are thrilled you enjoy working with Kent for all your automotive needs!

October 15, 2020

I have worked with this dealership/service department for over 40 years and have always found them to be helpful and easy to work with especially Kent Jacobson. I followed him when Boucher took over from Car More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Olson, Ashley Vega, Kent Jacobsen
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to write this review, George!

October 15, 2020

No one in service answered the phone. I had to leave a No one in service answered the phone. I had to leave a message when trying to schedule appointment and when checking to see if vehicle was ready. Se More

by LOUISEANN.ADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Louise - we are disappointed to hear about the situation you are describing. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so we can discuss this further with you. Thank you for bringing this to our attention.

October 12, 2020

Everything went as expected. The only issue is that my tire pressure must not have been check. The low pressure indicator was on and remains on More

by PMISKOV
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback and review. Please don't hesitate to reach out to our Service Manager, Roy Reger, at 414-327-6000 with any questions or concerns.

October 12, 2020

The pick up and return service was great. Kent kept me informed of what needed to be done, and the estimate of the price as well as how long it would take. Overall, the experience was very good. More

by T.SPAETTI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review! We are glad you had a good experience with us.

October 10, 2020

The team at Gordie Boucher in West Allis are very friendly and helpful!!! I can't say enough about how easy they made the process for me and I am from out of state! Thanks Greg Miller and the whole More

by kdhill8155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

October 09, 2020

I walked in on Wednesday evening , looked at the truck I walked in on Wednesday evening , looked at the truck with Brian... gave him my expectations and left within hour.. we sealed a deal on Brian’s day More

by SAL.CAMPIONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schwanke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review, Sal!

October 09, 2020

Very easy transaction - appreciate all the effort you put in to make this an easy transaction! We are really excited about our new car and so thankful the process was so easy! More

by courtney.myhre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are thrilled you had an easy and enjoyable buying experience with us, Courtney!

October 08, 2020

We purchased a used vehicle from Brian Schwanke and traveled 6 hours to view and purchased the truck. Everything was as described thru our emails. More

by GRITS
Recommend Dealer
Yes
Employees Worked With
Brian Schwanke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the 5-star review!

October 07, 2020

Adam was great. I haven't received anything in the mail for my service coupons yet. Please call me about possible reissuing them. Other than that, they've been great! More

by KAR.VANG.INC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing! Our Service Manager, Roy Reger, will contact you shortly regarding your service coupons. Thank you!

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