Gordie Boucher Lincoln of West Allis

Dawn the service consultant was very personable engaging in a real conversation, which was a welcome change for me from other customer service people I have dealt with from other unrelated businesses, where in a real conversation, which was a welcome change for me from other customer service people I have dealt with from other unrelated businesses, where brevity is the norm. More

Always a good experience!!! Totally satisfied!! Thank You!! My car never requires anything more than oil changes or tire rotation..that says a lot compared to what we have with other vehicles!! You!! My car never requires anything more than oil changes or tire rotation..that says a lot compared to what we have with other vehicles!! More

Brian the service consultant was very knowledgeable and helpful. Definitely very customer orientated. To be truthfully honest we were not happy with Boucher until then. helpful. Definitely very customer orientated. To be truthfully honest we were not happy with Boucher until then. More

Visit was for 2 recalls. The repairs did not take as long as estimates which was appreciated. Another recall was identified but parts were not available to address it. # of recalls is a concern. Is qu long as estimates which was appreciated. Another recall was identified but parts were not available to address it. # of recalls is a concern. Is quality slipping? More

Service staff are very kind, patient, and professional. They work diligently to understand your needs and meet them. My vehicle is kept clean and protected while service work is performed. They work diligently to understand your needs and meet them. My vehicle is kept clean and protected while service work is performed. More

I have been with Gordie Boucher for many years and have always had wonderful service both by my sales person Greg Miller and have worked with several of the service advisors as well and have always been tr always had wonderful service both by my sales person Greg Miller and have worked with several of the service advisors as well and have always been treated fairly and honestly and have referred others to them as well. More

I came in with the goal to trade in my pickup truck and find something of value on the lot, with no money coming out of my pocket. Max Demicco was very helpful getting my trade-in valued, and finding the r find something of value on the lot, with no money coming out of my pocket. Max Demicco was very helpful getting my trade-in valued, and finding the right used vehicle quickly. A small issue occurred with my gas cap, and Kent Jacobsen (along with Max) helped get it squared away for free, and gave me a loaner while it was being fixed. Top-notch service all around! More

From the time I inquired about the 2013 Honda Accord, I was kept abreast of the progress so I knew when it was available for purchase. Thank you! was kept abreast of the progress so I knew when it was available for purchase. Thank you! More

The Service Advisor greeted me immediately as I drove in and wrote up the order immediately and showed me where the waiting lounge was, even though I have been a customer for several years but he made sure and wrote up the order immediately and showed me where the waiting lounge was, even though I have been a customer for several years but he made sure I knew where it was anyway. They had my vehicle in to start the service shortly after i went to the waiting lounge. Service was prompt, complete and my automobile was washed as part of the service. All service greeters had their face masks on and on properly which was comforting to see. I was impressed with all facets of the visit to Boucher Lincoln. ****Just one added note regarding health safety at Boucher Lincoln: I found the service department employees to all be following the Virus health guidelines but when I walked onto the sales floor it was totally different standards. Some sales personnel had no face mask at all visible; some had them on but didn't cover their nose so therefore were ineffective and maybe 2 or 3 was wearing a face mask properly. The Sales floor employees lack of health standards were disturbing. More

Adam was amazing! He was so helpful with the full process from test drive to delivery! I'd highly recommend him for all your new / used car needs. process from test drive to delivery! I'd highly recommend him for all your new / used car needs. More