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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,608 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,608 reviews

April 10, 2020

Never again Bought 2 vehicles from there. The manager promises things and after the deal is done, is rude and gave me a very uncomfortable feeling. However, my More

by BODYDOC001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, manager
Apr 16, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are very disappointed to hear you were not satisfied with your service here at Boucher. We appreciate you bringing this to our attention. When you have the opportunity, please contact our General Manager, Mike Jansen, at 414-327-6000 so we can go the extra mile and make things right. We hope to hear from you soon.

April 08, 2020

Really appreciate that they adjusted to make sure customers are taken care of during this difficult time. Picked up our vehicle and dropped it back off after servicing. Stated they disinfected our ca More

by BOMAX17
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Czebotar
Apr 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

Here at Boucher, we are doing everything we can to be accomodating to meet each customers needs! It's gratifying to know you appreciate the Service Pick-Up and delivery we are providing!

April 07, 2020

I had a great experience working with Nick at Boucher once again. He put my needs first and provided great service. I highly recommend him! More

by A21
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the 5-star review!

April 03, 2020

Great service Friendly staff, prompt, and communicative - With two little kids and the stay at home order, the service they offer of driving to your home to get yo More

by KRISTINAH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Czebotar
Apr 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are so glad our Service Pick-Up & Delivery option benefited you! It was our pleasure, Kristina!

April 02, 2020

Very polite and beautiful dealership. Gus helped us and was amazing. Listened to what we wanted and got us exactly it. Definitely recommend Boucher and Gus! More

by JILLEMILY.CARLSON
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are so happy to hear Gus successfully assisted you with everything you wanted! Thanks for the recommendation!

April 02, 2020

I love the truck I bought! Adam was there for any questions that I had and even after I brought the truck home he was still answering my questions and trying to help me out. I wouldn’t hesitate to go More

by larsenbsu2
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

The whole Boucher staff is thrilled to hear you are loving your new truck!

April 01, 2020

John was great, he made this a easy transition, me being in the service industry I understand the importance of great customer service. Thank you More

by autrytaylor
Recommend Dealer
Yes
Employees Worked With
John Brandis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the 5-star review! We are glad John was able to take care of you doing your visit!

March 31, 2020

Appointment was made quick and the service was prompt and professional. Waiting was pleasant, clean and was able to use wi fi to do my work. Thanks More

by RMATEOMD
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Czebotar
Mar 31, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the 5-star review!

March 31, 2020

Not good so far. Your carwash stripped my antenna on top of my jeep and no one bothered to mention ( no worries I ordered a new one), my tires still shake at highway s More

by MAKMAK2828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Rakoczy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are very sorry for any frustrations we have caused you. Unfortunately, we are unable to find your name in our system. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so we can address this issue.

March 31, 2020

Nice customer service. Very friendly, and informative. Always asking if I needed anything else. Timely service and clean waiting area. Car washed and wiped out. Was a very g More

by DOUGHGIRL1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Czebotar
Apr 01, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad you were satisfied with your visit!

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