Gorges Volvo Cars - Service Center

Our last visit to the dealership was nothing short of atrocious! That said, our interaction with the service department was much different this time. They valued our time and gave us several updates on atrocious! That said, our interaction with the service department was much different this time. They valued our time and gave us several updates on the vehicle. They gave us a loaner car because the repair was going to take over a week. They were honest and respectful. We hadn't planned on ever returning but rather driving two hours away to a Volvo dealer in Des Moines. That isn't the plan anymore because they earned back our trust! Thank you, Gorges, for doing the right thing and making our second experience phenomenal. More

Our last visit to the dealership was nothing short of atrocious! That said, our interaction with the service department was much different this time. They valued our time and gave us several updates on atrocious! That said, our interaction with the service department was much different this time. They valued our time and gave us several updates on the vehicle. They gave us a loaner car because the repair was going to take over a week. They were honest and respectful. We hadn't planned on ever returning but rather driving two hours away to a Volvo dealer in Des Moines. That isn't the plan anymore because they earned back our trust! Thank you, Gorges, for doing the right thing and making our second experience phenomenal. More

The service I have received over the years has been amazing. The team is friendly and they communicate any needs or changes that are required. Service is quick and it is easy to get an appointment. amazing. The team is friendly and they communicate any needs or changes that are required. Service is quick and it is easy to get an appointment. More

My car came back looking fantastic. Looks like a brand new car! Thanks so much! Looks like a brand new car! Thanks so much! More

Corey and John did a great job keeping me updated on the replacement of my fuel pump. replacement of my fuel pump. More

Wonderful customer service and very knowledgeable. I would recommend Gorges Volvo to all of my friends. I would recommend Gorges Volvo to all of my friends. More

The team is timely and professional. I feel secure knowing they have my best interests in mind. I feel secure knowing they have my best interests in mind. More

Easy to schedule. Shuttle service to house was quick and friendly. Work was done on time and advisor promptly got back with me. Didn’t try to upsell any service not Shuttle service to house was quick and friendly. Work was done on time and advisor promptly got back with me. Didn’t try to upsell any service not necessary. More

Work was done by an inexperienced tech once he asked for help went much faster. Addional problem was addressed as a replace rather than repair so was more expensive than expected help went much faster. Addional problem was addressed as a replace rather than repair so was more expensive than expected More

Answered all questions clearly. Helped me make the best decision for the service on my car. Always worth driving up from Lincoln. P Helped me make the best decision for the service on my car. Always worth driving up from Lincoln. P More