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Gosch Ford Temecula

Temecula, CA

4.9
7,062 Reviews
Gosch Ford Temecula is proud to be one of the premier dealerships in Temecula, Ca. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gosch Ford Temecula a 5 star one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New Ford or Pre-Owned vehicle, you’ve come to the right place.
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26895 Ynez Rd

Temecula, CA

92591

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Showing 7,062 reviews

January 13, 2021

Rachelle Long Was excellent as usual. She quickly to care of getting the car registered for service and arranged a ride from the dealership and back. More

by Dave19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

I worked with Rachelle this time around, because my regular person wasn’t in. Rachelle did an excellent job. She got me right in. Explained the process and got me my truck back sooner than expended. Gr More

by Gbbimmer951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Chris Vecchi at Gosch Ford Temecula was very personable and very helpful when servicing my car for an oil change. Though my car is not a Ford (its a Nissan) Chris and everyone at this dealership were welco More

by Cesparza08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Awesome job Ken! I think you've been my service writer for 20yrs & 3 trucks. You've taken great care of my vehicles, and I really appreciate your communication, follow up, and the mechanics clean work. Yo More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Harley was amazing and very helpful. Willing to look things up and put up with my questions, never pressuring me into the sale. I appreciated his friendly manner and will recommend Ford to all my friend More

by CatrionaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Swenke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley, Stewart Economos
January 09, 2021

Great buying experience at this dealership. Maurice was extremely helpful and answered all of my questions. I will definitely recommend this dealership to my friends and colleagues. More

by perkinstrumpet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

No one is better at their job than Rachelle Long. Rachelle is always kind and considerate. The vehicle is always complete on time and cleaned. More

by jeffm6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Very poor and scary service department. They lost my service papers for days, charged me for services without authorization, and after I paid the cashier they returned the car without completing the req More

by fysics102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Noble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chas Sudol
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Bell, Nick Adkison, Tom Fuller
Jan 08, 2021 -

Gosch Ford Temecula responded

Brian, I would like to know what is going on with your car so I can try and help. Please contact me at your earliest convenience. We don't want any customer leaving still having problems with their car. - Grant Bell, Service Manager 951.699.1302 or gbell@goschmail.com

Jan 15, 2021 -

fysics102 responded

Your offer to tow our car and diagnose the problem is actually what I provided by dropping off our car at your location in the first place. Hence this a dubious offer at rectifying the situation and it still cost our family hundreds of dollars, as well as disrupting our family at a critical time. In addition, in good faith I have tried to keep this Ford vehicle, as well as another Ford vehicle, with hindsight I should have invoked California’s Lemon Law years ago. But it is your dealership’s service department’s last mishap and lack of concern for my family’s safety and needs which left me dumbfounded and finally broke our decades of loyalty to the Ford brand and especially the Gosh Ford dealerships in Temecula and Hemet. My wife wanted me to request I insist your company pick up the vehicle and return it fixed without paying another cent in repair bills, especially since the clutch and transmission issues with this car make it eligible for our California Lemon Law. However, you did not offer to make things whole for us and in pure honesty I cannot mentally allow your service department an opportunity to disrupt our family again. Sincerely, Brian

January 06, 2021

Nick Adkison is the best service manager at any dealership. He always listens & goes the extra mile to meet our service needs. Knowledge able, fantastic More

by Stingray2000
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
January 05, 2021

Considering the circumstances of our untimely car purchase, we had a pleasant experience at Gosch Ford Temecula. Go see her and drive off in your new Ford TODAY. More

by epic519er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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