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Gosch Ford Temecula

Temecula, CA

4.9
7,105 Reviews
Gosch Ford Temecula is proud to be one of the premier dealerships in Temecula, Ca. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gosch Ford Temecula a 5 star one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New Ford or Pre-Owned vehicle, you’ve come to the right place.
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26895 Ynez Rd

Temecula, CA

92591

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Showing 7,105 reviews

January 08, 2021

Very poor and scary service department. They lost my service papers for days, charged me for services without authorization, and after I paid the cashier they returned the car without completing the req More

by fysics102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Noble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chas Sudol
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Bell, Nick Adkison, Tom Fuller
Jan 08, 2021 -

Gosch Ford Temecula responded

Brian, I would like to know what is going on with your car so I can try and help. Please contact me at your earliest convenience. We don't want any customer leaving still having problems with their car. - Grant Bell, Service Manager 951.699.1302 or gbell@goschmail.com

Jan 15, 2021 -

fysics102 responded

Your offer to tow our car and diagnose the problem is actually what I provided by dropping off our car at your location in the first place. Hence this a dubious offer at rectifying the situation and it still cost our family hundreds of dollars, as well as disrupting our family at a critical time. In addition, in good faith I have tried to keep this Ford vehicle, as well as another Ford vehicle, with hindsight I should have invoked California’s Lemon Law years ago. But it is your dealership’s service department’s last mishap and lack of concern for my family’s safety and needs which left me dumbfounded and finally broke our decades of loyalty to the Ford brand and especially the Gosh Ford dealerships in Temecula and Hemet. My wife wanted me to request I insist your company pick up the vehicle and return it fixed without paying another cent in repair bills, especially since the clutch and transmission issues with this car make it eligible for our California Lemon Law. However, you did not offer to make things whole for us and in pure honesty I cannot mentally allow your service department an opportunity to disrupt our family again. Sincerely, Brian

January 06, 2021

Nick Adkison is the best service manager at any dealership. He always listens & goes the extra mile to meet our service needs. Knowledge able, fantastic More

by Stingray2000
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
January 05, 2021

Considering the circumstances of our untimely car purchase, we had a pleasant experience at Gosch Ford Temecula. Go see her and drive off in your new Ford TODAY. More

by epic519er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Maurice was wonderful to work with! Incredibly knowledgeable which we needed as its been 10 years since buying a new car! We didn’t feel rushed and Maurice was not pushy at all, he made our buyin More

by Sarahhillvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Absolutely the best service I have ever received. I would definitely recommend to all my friends and relatives to come the gosch Ford Temecula to get a car! More

by Rrmedel85
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

Had great customer service and worked with us to get our payments where we needed them and still able to get the car we really wanted. More

by kenw1241991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Davidson
January 04, 2021

Maurice Diab was a true professional. Knowledgeable and very polite thru the whole process. Best experience I ever had buying a car. To include the finance experience. More

by johnrowena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

Jacob and Maurice are excellent. I would recommend all my friends and plan to refer some whom are looking for vehicles. Entire process was smooth and sales listened to why I was saying and acted accord More

by cpcharyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Santourian, Jacob Reed
January 04, 2021

We went to three dealerships before we ended up at Gosch Ford Temecula. Noah and Chas were amazing and worked so hard to get us the exact car we wanted at a great deal!! Highly recommend coming to this deal More

by rachyl.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chas Sudol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Santourian
January 03, 2021

Good for the car and customer. Only complaint, too long to fix and get it back to me. Holiday, weekends, 3 stage paint no one’s fault. But I will be back. More

by Habu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Adkison
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