Gosch Ford Temecula

I received a Safety Recall notice in the mail for a rear suspension part that the manufacturer had concerns about. Service rep Rachelle Long couldn't have been nicer. She had copies of all the recall notice suspension part that the manufacturer had concerns about. Service rep Rachelle Long couldn't have been nicer. She had copies of all the recall notice documents at hand, and quickly and efficiently processed my car in for the required affected part inspection. Additionally, my keyless entry code needed to be reset. Rachelle advised that it would be 3 to 5 hours for the service. Just over two hours later, Rachelle called me, indicating my service was complete. The recall issue was addressed, and my keyless entry system works flawlessly. A huge thank you to Rachelle and the entire Service Dept. team at Gosch Ford Temecula. More

Thank you for locating the specific vehicle we were looking for and following up with our accessories order. Special thanks to Alfonso Galindo-Pellegrin for his professionalism and his assistance with looking for and following up with our accessories order. Special thanks to Alfonso Galindo-Pellegrin for his professionalism and his assistance with purchasing our vehicle. More

Kenn in service was awesome! He was very friendly, honest and knowledgeable about my service plan package I got with my vehicle. He also kept in contact with me and finished my vehicle in the time table he h and knowledgeable about my service plan package I got with my vehicle. He also kept in contact with me and finished my vehicle in the time table he had given me. More

Rachelle long is by far the best service writer I have ever had. She is super nice, very professional and will go out of her way to make you happy. I would and have recommended her. She is why I go to tem ever had. She is super nice, very professional and will go out of her way to make you happy. I would and have recommended her. She is why I go to temecula ford even if it cost more then a not ford auto shop. More

Jordan is an excellent salesperson ! He was quick and helpful with assisting my mother purchase a new vehicle , she definitely left Ford as a happy customer ! helpful with assisting my mother purchase a new vehicle , she definitely left Ford as a happy customer ! More

Connie in sales was detailed and professional. Alfonzo in finance was nothing short of a pleasure and on point. We will always buy from the Gosch Group. in finance was nothing short of a pleasure and on point. We will always buy from the Gosch Group. More

The staff was very polite and worked with me to get a deal done. I would definitely recommend anyone to purchase a vehicle from here. deal done. I would definitely recommend anyone to purchase a vehicle from here. More

Poor communication through the experience. Sales desk Poor communication through the experience. Sales desk manager is shady. The mark up on there add insult is outrageous. Salesman was cool. Don’t pay Poor communication through the experience. Sales desk manager is shady. The mark up on there add insult is outrageous. Salesman was cool. Don’t pay for installed accessories. They mark them up 3 times over. More

Maurice did a wonderful job at selling me a car and listen to what I wanted. My experience at the dealership was not bad, good job. listen to what I wanted. My experience at the dealership was not bad, good job. More

The customer service provided Was excellent. Will definitely be returning for my reegular scheduled maintenance and other needs. All went smooth and my requests were taken care of. definitely be returning for my reegular scheduled maintenance and other needs. All went smooth and my requests were taken care of. More