Gosch Ford Temecula - Service Center

If I could give this more than 5 stars then I definitely would! Excellent service and great communication! would! Excellent service and great communication! More

I use Gosch Ford for all my parts needs. Robert is always very professional and polite. Always gets me the correct parts and calls me as soon as they are in. Robert is always very professional and polite. Always gets me the correct parts and calls me as soon as they are in. More

All employees are well trained and are dedicated to serving their customers. This creates a comfortable environment. serving their customers. This creates a comfortable environment. More

It’s nice to see everyone helpful. Place is clean. Love to walk around the lot to see the latest without hassle from sales. Place is clean. Love to walk around the lot to see the latest without hassle from sales. More

Joseph was friendly, respectful, courteous, and responsive. Typical upselling but that too is his job. Unfortunately, the original issue did not get fully resolved the 1st time only to be quoted an responsive. Typical upselling but that too is his job. Unfortunately, the original issue did not get fully resolved the 1st time only to be quoted another pricey repair for the same issue. Asked Joseph to escalate as I felt I was being dooped. No relief. Stated there was no “overlap”. Not true which now raises trust and confidence concerns. Escalated myself and paid for parts only. Thank you Rachel. Repair should have been resolved during the first pass while transmission was drained, pan off, etc. I do appreciate that things like that can happen however, when it does the cost burden should not fall to customer. Certainly don’t try to xx the customer into paying for the oversight. I’m sure this “no overlap” story often goes undetected but remember that your reputation is at risk with every attempt. We customers just want fair and honest treatment and are happy to pay for it. More

Ken in service Kristy at the register were awesome! !! BEST CUSTOMER SERVICE!! AND GREAT ESTABLISHMENT! !! BEST CUSTOMER SERVICE!! AND GREAT ESTABLISHMENT! More

Good service today. Only beef - the extreme upselling or my service! Came in for multipoint inspection- first thing I heard was $1600! Holy crap! Should have been $79. Only beef - the extreme upselling or my service! Came in for multipoint inspection- first thing I heard was $1600! Holy crap! Should have been $79.! Ended up at $188 More

Our advisor treated me very nicely and took care of everything! Answered all of our questions and did a very good job with the billing! I will have no problem recommending your dealership to friends an everything! Answered all of our questions and did a very good job with the billing! I will have no problem recommending your dealership to friends and relatives. More

Cameron was extremely personable and super helpful! ! Thank you for the car wash and great service! ! Thank you for the car wash and great service! More

Robert went above and beyond to help me figure out why my OEM oil filter wasn’t fitting correctly. Thanks for getting the correct cap that the last shop failed to tell me they switched up! Go Robert! OEM oil filter wasn’t fitting correctly. Thanks for getting the correct cap that the last shop failed to tell me they switched up! Go Robert! More