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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,227 Reviews

3,227 Reviews of Gosch Ford Temecula - Service Center

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September 14, 2023

My service advisor was honest, upfront and gave me an accurate time estimate for vehicle completion More

by avery5mmgkz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 13, 2023

Gosch Ford and the service personnel have always been exceptional, friendly, gracious and helpful. Have dealt with Joseph & Raymond my last two visits. Both a credit to your service team. More

by LJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 11, 2023

Excellent experience! Cameron and Gary were helpful and efficient with every step of the process More

by LHargreaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula; we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 07, 2023

The service center and Joseph Britton were fantastic to deal with. At this point I think I will be trading in my 2015 Ford and Gosch will be the first place I shop due to the service I received. More

by Rabussejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Joseph was able to help, and we hope to see you again! Jason Noble General Manager

September 07, 2023

I have gone to Gosch Ford service Dept a number of times over the last year and have always had great results from there eervice Dept. My service advisor always keeps me informed on the job. Keep up the gre More

by oilking2003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

September 06, 2023

Ken is the MAN. I took my mustang to Firestone and they did the repair improperly. Took it to Ford and Ken got it in and fixed quickly. Ken is the main reason we com More

by KROO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Master Technician Rigo
Sep 07, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kenn and Rigo met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 06, 2023

My service team went above and beyond to make sure my vehicle was completed on time and gave me regular updates and a video so that I knew it was being taken care of professionally. More

by joshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Gosch Ford Temecula responded

Thank you, Josh, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

September 05, 2023

I recently had a few issues covered by warranty with my F-150. I took a chance with Gosch Ford of Temecula because of a horrible customer service experience with another dealer which I will not name. My ex More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tony, and we look forward to working with you again. Jason Noble General Manager

September 03, 2023

Valet pick up and return went very smoothly and on time. Thank you for doing that. I have a hard time getting around More

by Glen
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Glen, please let us know. Jason Noble General Manager

September 02, 2023

They’re easy to work with and very communicative. I highly recommend sending you vehicle here for service. More

by Gojayro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

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