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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,354 Reviews

3,354 Reviews of Gosch Ford Temecula - Service Center

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November 26, 2023

Great dealership! Love the service department and all the employees. They really take care of you! Highly recommend this dealership for your car buying. More

by angelicadoll32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 19, 2023

Always happy with the service. Comfortable waiting room. Always professional and courteous. A shuttle service would make them outstanding. More

by billteri01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 19, 2023

Great customer service got the best service was in and out ! Special thanks to Joseph! More

by Mohammed Nabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas Sudol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Economos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 19, 2023

Fast and quick service as a walk in! Will continue to go to Gosch for service needs More

by Alf0438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 16, 2023

The service department is the most helpful and efficient group of people that I have ever seen at a dealership. They must have a great leader. Great job on servicing my vehicle. More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 16, 2023

Rachelle and her service team is superb. They take care of their customers like family. Keep up the great work. I have a been longtime customer for over 12 years. I recommend them to my frie More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Rachelle delivered such a great experience! Jason Noble General Manager

November 15, 2023

Kenn was great The service was great God is good all the time and how ! More

by Chuckconwayrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Gosch Ford Temecula responded

It's great to hear that Kenn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

November 14, 2023

Work finished on time as agreed. Polite and professional. Answered all my questions about service and future requirements More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

November 14, 2023

Ken Olson is very professional. Very good at communicating and over all great customer service. 5 stars. I came in with some re call issues and he took care of me in a timely matter More

by Eskildsen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn was able to help, and we hope to see you again! Jason Noble General Manager

November 11, 2023

Thank you for properly explaining the issue I had and making the corrective actions. I was disappointed that my truck steering wheel was greasy and the truck was so filthy, windshield was awful. You shou More

by tirguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Gosch Ford Temecula responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long Service Manager 951-699-1302

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