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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,195 Reviews

3,195 Reviews of Gosch Ford Temecula - Service Center

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May 13, 2023

Cameron as he has done in the past explained thoroughly the service that was needed for my car and offered possible options that could apply. His expertise and knowledge of my car has continued to add to More

by complywme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Cameron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

May 12, 2023

Great office staff, love valet service, Kenn Olson is the best. The Parts guy was also very helpful. More

by csbrown44144
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenn Olson
May 12, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

May 11, 2023

Cameron and the Gosh ford team continue to exceed expectations. Bringing a new car in for service is disappointing however the experience the service provides exceeds expectations. More

by Calichase25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gosch Ford Temecula responded

We are very happy to hear that Cameron and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

May 11, 2023

Was not told my service package had expired when appt was made. If I had been told I would not have driven an hour to this appt. In addition, there is an electrical issue and I waited over 4 hours and it was More

by Tara Lehner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Gosch Ford Temecula responded

Thank you, Tara, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rachelle Long Service Manager 951-699-1302

May 11, 2023

Joseph and the always provide great service when needed. Always friendly and helpful which is great. More

by oilking2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

May 11, 2023

Great customer service and very professional. Communication was excellent and they are awesome. Look forward to doing future business with them. More

by Debbie Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team, Debbie. We're glad to hear we delivered such a great experience! Jason Noble General Manager

May 10, 2023

Bought my bronco at this location last year. Been coming to do my routine maintenance since I purchased the vehicle and working with Samantha each visit to Gosch Ford is always such a breeze. Th More

by Nadineperezxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

May 10, 2023

Cameron was professional, communicated well and I was in and out in a reasonable amount of time. More

by Elisabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gosch Ford Temecula responded

Elisabeth, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cameron met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

May 10, 2023

“Rigo” was my service advisor for our Bronco. Had a little issue with getting a recall done but he was on top of it and was able to handle everything smoothly. Definitely would recommend that gen More

by jval777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad to hear that Rigo was able to help, and we hope to see you again! Jason Noble General Manager

May 10, 2023

Dealership is easy to get to and my service advisor is always nice and helpful. More

by sld110902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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