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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,370 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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3,370 Reviews of Gosch Ford Temecula - Service Center

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September 30, 2023

Rachelle in service is the most helpful and attentive to details. She is always running around and making sure everyone is taken care of. She truly cares about the customer. More

by Diegovargasj25
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you, Diego! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

More
September 30, 2023

The service department is the best. The express lube is a plus. They keep you updated and they wash your car for free. We will be back for service More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 30, 2023

Service writer was good and all concerns addressed. Communication was not always timely but overall good experience. More

by jonesjmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 30, 2023

We have had a few bad service people but joseph has been excellent. He has brought us back to this dealership after we had thought of going elsewhere. There was work I could have done myself but because of More

by Jcveirs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 29, 2023

Ken did a great job. He informed me of what my car needed and my vehicle was completed quickly. More

by Jefryramirez874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Kenn here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 29, 2023

Kenn was an amazing Service Advisor. He was more than helpful and I will recommend him to all friends and family! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, Ray, and we look forward to working with you again. Jason Noble General Manager

September 28, 2023

I went to have my routine oil service done as well as addressing a steering concern. I made an appointment with Kenn and he continuously ensures I am aware of the timetable and process. The last oil was More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thank you, Tony, for the kind words for Kenn and Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 28, 2023

Had the best experience with Samantha its never fun having to bring your vehicle in for service but working with her made the trip a lot more bearable. I have definitely found my go-to dealer as well More

by Cappycow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 28, 2023

Service manager Rachelle along is very helpful and attentive. She has helped me for 13 years. She is the reason why I continue to buy Fords. More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Rachelle and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 28, 2023

The service department is the best in Southern California. They truly care about their customers. They go above and beyond every single time. Thank you very much. More

by gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thanks, Gavin, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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