Gosch Ford Temecula - Service Center

I am happy that this location improved on service and technology. I love the video link that I can see my car diagnostic and comments from the technician. At the waiting area, the Starbucks coffe technology. I love the video link that I can see my car diagnostic and comments from the technician. At the waiting area, the Starbucks coffee and popcorn is very nice. Seating with working table wand USB charger are perfect when I want to work on my laptop. Also clean drinking water is important. Very happy about the refreshment during the wait at the office. The ride to where I want to go instead of waiting 4 hours is much appreciated. I used to drive Honda that has a shuttle but the Lift driver is much better. I can watch an app to know when the car is coming. Thank you! I am very happy and will continue service my car here. More

Another Exceptional Service Experience at Gosch Ford Service Center!! I recently had the pleasure of visiting my Gosch Ford service center, and I must say that the experience surpassed my expectation Service Center!! I recently had the pleasure of visiting my Gosch Ford service center, and I must say that the experience surpassed my expectations in every way. From the moment I stepped into the facility, I was greeted with a warm and friendly atmosphere that instantly put me at ease. The level of service provided by the staff at this Ford service center is truly exceptional. The service people were not only knowledgeable and professional but also incredibly personable, creating a welcoming environment that made me feel like a valued customer or family. They took the time to listen to my concerns and answer all of my questions, ensuring that I had a clear understanding of the services being performed on my vehicle. What impressed me the most was their attention to detail and commitment to providing top-notch service. Ken Olson is our service coordinator. Ken went above and beyond to ensure that all of my vehicle's needs were addressed, and they kept me informed throughout the entire process. They provided accurate estimates for both cost and time, ensuring that there were no surprises along the way. Additionally, the efficiency of the service center is remarkable. Despite being a busy location, the waiting area was clean and comfortable, equipped with amenities that made my wait enjoyable. The service was completed in a timely manner, and I was back on the road with my vehicle in excellent condition sooner than I expected. Overall, my experience at Temecula Gosch Ford service center was nothing short of fantastic. The combination of exceptional service, knowledgeable staff, and personable service people made it a standout experience. I would highly recommend this service center to anyone in need of automotive service for their Ford vehicle. In conclusion, the outstanding service and personable service people at the Temecula Gosch Ford service center have undoubtedly won me over as we’ve been loyal customers for over 12 years. Their dedication to excellence and genuine care for their customers make them a prime example of what exemplary service should look like. More

Mostly ok, they were not able to complete the air conditioning repair as needed. Required parts were not supported by FORD and used 3rd party part was not available in the time needed. conditioning repair as needed. Required parts were not supported by FORD and used 3rd party part was not available in the time needed. More

Joseph Britton provides great customer service. Appreciate Gosch Ford TemeculaService. Service is great at Temecula Appreciate Gosch Ford TemeculaService. Service is great at Temecula More

From the top-down and the bottom-up this dealership has it all buttoned up. The service rocks! 💗 💕 Samantha Masuguchi as my service advisor. She’s supported by a great team and I appreciate them it all buttoned up. The service rocks! 💗 💕 Samantha Masuguchi as my service advisor. She’s supported by a great team and I appreciate them as well. Gosch Temecula is the spot to purchase and service your Ford. Hope this review helps! More

Had to pay out of pocket for a rental. My car was being repaired under warranty for a transmission solenoid which took the dealership approximately 14 to 15 days to fix. Had a previous app My car was being repaired under warranty for a transmission solenoid which took the dealership approximately 14 to 15 days to fix. Had a previous appointment for 120,000 mile service which did not get completed but they did recommend an AC service. More

Joe did an exceptional job keeping us informed of our repair with customer satisfaction being a priority. repair with customer satisfaction being a priority. More

Hi, Mr Bretton was very nice. He made us feel comfortable he was very thorough. I would come back to him just because of the person that he was thank you. He made us feel comfortable he was very thorough. I would come back to him just because of the person that he was thank you. More

Had car for 3 days and still missed some things plus poor communication this time around. Appreciate valet pick up and courtesy rental to cover the delay but . . . poor communication this time around. Appreciate valet pick up and courtesy rental to cover the delay but . . . More

Ken Olson always takes excellent care of us! The dealership is very professional too! Sid & Jen The dealership is very professional too! Sid & Jen More