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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,238 Reviews

3,238 Reviews of Gosch Ford Temecula - Service Center

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August 01, 2022

Samantha Masuguchi has excellent customer service every time we visit this dealership. We always make sure to ask for her when we bring our car in. More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 01, 2022

Had an extensive engine warranty repair done. I was pretty apprehensive to have the dealer tear our engine apart to replace this water pump. Kenn communicated very well to us, and even though th More

by 4esterbills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

July 31, 2022

Austin was amazing. He was extremely knowledgeable and friendly. Thank you For all of your help Austin. More

by heroldstephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reynolds
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

July 30, 2022

Hey have taken my car in a couple of times and they are quick to update me and take of the issues , luckily they were both recall issues so I was in and out quickly and they even provided me a complimentar More

by Darren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

July 30, 2022

A representative met me when I drove in walked me inside to the cashier area. Joseph was awesome. I even accidentally spilled the coke on his desk and he was so gracious about it. He was so thorough in expl More

by adams3036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwards Jones, Nick Wigchert
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

July 30, 2022

Chris has always taken care of us, answers all of our questions and really goes the extra mile for his customers. We appreciate it More

by Ryleewalker54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle , Nick Adkison, Edwards Jones, Brisa Quintero
Aug 01, 2022 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

July 28, 2022

This is the best Ford dealership around! Alysea was so friendly and was able to answer all of my questions! I will always come to this dealership and ask for Alysea! More

by Cortnee Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Alysea delivered such a great experience. We look forward to having you as one of our valued customers for years to come, Cortnee. Jason Noble General Manager

July 27, 2022

Great customer service! Very prompt and professional- took great care of my vehicle. Thank you More

by Fredmmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

July 27, 2022

Chris was very helpful and explained services thoroughly. He was responsive to my calls and questions. More

by kviera33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Jason Noble General Manager

July 26, 2022

I’ve been coming here for about 5 years now. Have had nothing but great service every time! More

by Sam.sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
Jul 27, 2022 -

Gosch Ford Temecula responded

Sam, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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