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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,269 Reviews

3,269 Reviews of Gosch Ford Temecula - Service Center

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July 21, 2022

Always a great service experience at Gosch. Rachelle takes care of me and makes sure the experience is efficient. Love the level of communication so I know what's going on every step of the way More

by jeff27az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Gosch Ford Temecula responded

It's great to hear that Rachelle provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

July 20, 2022

They were all friendly told me about 2 hrs it was about 2 hours no complaints More

by Glenn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

July 14, 2022

You can always expect professional service at this dealership. Both of my Ford vehicles have been serviced at this dealership for many years. More

by TVFORDOWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

July 13, 2022

Great service I was very happy for the service and the speed of the service More

by Jamesdean732021
Recommend Dealer
Yes
Employees Worked With
Jr
Jul 14, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

July 13, 2022

Mr. Kenn Olson was very helpful and had a 'we will find a way attitude'. I came in for recall service and my situation was complex, because of a difference in my recall letter and Kenn's computed information More

by im0369marine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

July 13, 2022

Cameron was great and very good about communicating with me over my car repairs and keeping me up to date at every step. I am blown away with the customer service considering the severity of my repairs and More

by CJA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

July 13, 2022

Cameron was great a great service advisor. Ford made the service easy to get done and at a reasonable cost. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad we were able to help, Justin, and we hope to see you again! Jason Noble General Manager

July 13, 2022

Just had two trucks serviced at Gosch Ford Temecula. The service was Great as usual, they make me feel like family. Ken always get's my trucks in and works around my schedule, His attention to detail i More

by bobmcdonaldhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian = Tech Jim = Shop manager
Jul 13, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

July 12, 2022

kenn Olson in Servicing was fantastic, ever helpful with a can do attitude, Gave me good sound information, kept me updated throughout the day and gave a great deal on a repair and a service. Thank you More

by avenator1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Gosch Ford Temecula responded

We are very happy to hear that Kenn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

Jul 12, 2022 -

avenator1973 responded

Welcome, Staff like him need to be recognized for their value to Ford for sure .

July 12, 2022

Customer service was excellent. Did one of those free engine check places and was informed by them I needed to replace my water pump $410.00. Went to Gosh Ford and spoke with Mr. Ve More

by ski2823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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