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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,268 Reviews

3,268 Reviews of Gosch Ford Temecula - Service Center

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May 28, 2022

Great dealer service experience on my Lincoln . Both Kenn Olson and Cameron very helpful. Will return for all my Lincolns service needs. More

by rpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad that Cameron and Kenn delivered such a great experience! Jason Noble General Manager

May 27, 2022

Joseph Britton was very pleasant and professional. As for thé dealership, it was my first time being there so only dealt with Joseph… More

by mcgm139
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Joseph, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

May 27, 2022

Service rep: Kenn, witnessed the problem but was unable to recreate it. After several days, returned vehicle without charge but instructed me to have the vehicle towed in if problem returned so that they More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Tom, Thank you! Kenn and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

May 27, 2022

My radio antenna was broken when my car was washed by Gosch!!! They did offer to replace it. Am still waiting. More

by Beardmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

May 31, 2022 -

Beardmo responded

Still waiting for the new radio antenna, which was broken by GOSCH!!!!!

May 27, 2022

My experience at Gosch Ford Temecula was excellent, and Joseph Britton was extremely helpful and made the process of fixing my car easy and pleasant. Everything was taken care of quickly! I will definitel More

by Ped0237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

We are very happy to hear Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

May 27, 2022

Rachelle and Ed in service were awesome, great customer service. Timely oil change and vehicle inspection More

by Derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwards Jones
May 31, 2022 -

Gosch Ford Temecula responded

Derrick, Thank you so much for your excellent review! We are so glad that Rachelle and Ed had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

May 26, 2022

All good with Cameron and the team . . . appreciate the great service we always get here. More

by BruinBrad27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Brad, Thank you for taking the time to share your thoughts on working with Cameron and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

May 25, 2022

Easy to drop off for service and easy to pick up after service Work was done as promised. More

by mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

May 25, 2022

Kristy the cashier was friendly and Raymond the service writer was very helpful and a great communicator. I’ve always had a great experience here with my old service writer Kenn Olson and glad to see Raymo More

by dave jengo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 25, 2022

This is one of the best dealerships I’ve ever been to. The service section were very professional and proficient. More

by Nelson SantoS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

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