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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,270 Reviews

3,270 Reviews of Gosch Ford Temecula - Service Center

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May 25, 2022

Kristy the cashier was friendly and Raymond the service writer was very helpful and a great communicator. I’ve always had a great experience here with my old service writer Kenn Olson and glad to see Raymo More

by dave jengo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 25, 2022

This is one of the best dealerships I’ve ever been to. The service section were very professional and proficient. More

by Nelson SantoS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

May 25, 2022

Always go to get my vehicles service or recalls, Chris Vecchi, took care of my F-150 for service and some recalls. He was awesome and on top off things, also what i love was the quick turn around time and More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

May 25, 2022

Great service in the Service Department provided by Kenn Olson and his team of experts! Very thorough servicing of my Expedition and keeping it safe! Gosch Ford Temecula is #1! More

by GT2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Kenn was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

May 25, 2022

Gosh Ford Temecula, has an excellent service department. Thank you, Kenn. You are professional, friendly, and delivered on your promise. I've been servicing my Ford truck here for the last three years. I ha More

by yictennis
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for Kenn in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

May 23, 2022

Carlos Lopez in parts helped me solve my problem and got me my part right away. More

by Phish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

May 21, 2022

Great quick same day service. Technicians sent in a video update of everything the tech did. Will be back soon! More

by haydenmiller414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

Thank you, Hayden! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

May 21, 2022

Had my truck in for some recall work. Dropping it off ran very smoothly. When I returned to pick it up, I waited for over 30 minutes and the service rep told me that the truck would be More

by yatyas90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rachelle Long Service Manager

May 23, 2022 -

yatyas90 responded

Thomas Boore

May 21, 2022

Service took care of my truck and my family while we waited on the work to be completed. More

by Dan_parsons_222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

Thank you, Dan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

May 20, 2022

Service was done in an extremely timely manner to accommodate my schedule! They even identified a recall and repaired that while the vehicle was in for other mechanical issues. More

by brian_mcnamara_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

Thank you, Brian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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