Back

Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,313 Reviews

3,313 Reviews of Gosch Ford Temecula - Service Center

Sort by
May 21, 2022

Had my truck in for some recall work. Dropping it off ran very smoothly. When I returned to pick it up, I waited for over 30 minutes and the service rep told me that the truck would be More

by yatyas90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rachelle Long Service Manager

May 23, 2022 -

yatyas90 responded

Thomas Boore

May 21, 2022

Great quick same day service. Technicians sent in a video update of everything the tech did. Will be back soon! More

by haydenmiller414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

Thank you, Hayden! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

May 20, 2022

Service was done in an extremely timely manner to accommodate my schedule! They even identified a recall and repaired that while the vehicle was in for other mechanical issues. More

by brian_mcnamara_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gosch Ford Temecula responded

Thank you, Brian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

May 19, 2022

Joseph was great. Good communication. Had a minor hiccup after pickup that may, or may not have been service related as it was a wear and tear item. They took good car More

by kaibjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

May 18, 2022

My service advisor Cameron Foster is wonderful. I'm a widow and my husband always dealt with this. It's hard for me, but Cameron always makes everything fine. He takes the time to explain in detail More

by osintlsearch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Gosch Ford Temecula responded

It's great to hear that Cameron was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

May 18, 2022

carlos lopez in service gives outstanding service goes above and beyond to help his customers he should be commended More

by dshellberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Jason Noble General Manager

May 17, 2022

Joe fully explained the process, how long it should take, etc and was on top of it More

by secure1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

May 16, 2022

Leaving on vacation and check engine light came on. Samantha got it taken care of and after a short delay left for vacation same day More

by lorieallor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

May 14, 2022

Aloha (Hello/Hi) Gosch Ford in Temecula! Mahalo (Thank You) for showing me your “Spirit of Aloha!” Not once, not twice but every time I’ve needed to service my vehicle….With a Smile! More

by 967🌴4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 13, 2022

Again we had a Great Experience with Gosch Gord Temecula CA . Found our issue and made quick turnaround. Rachelle Long and Raymond made the difference. More

by Bobster1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle Long
May 13, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

...
174
...