3,337 Reviews of Gosch Ford Temecula - Service Center
The work was done on time and done well. The complementary car wash was much appreciated. The complementary car wash was much appreciated. More
Rachel provided excellent service and was very professional!! Will definitely recommend to anyone looking to buy or get their vehicle serviced! professional!! Will definitely recommend to anyone looking to buy or get their vehicle serviced! More
Excellent service and friendly staff. I can always count on Gosch ford temecula when it comes to taking care of my car. I can always count on Gosch ford temecula when it comes to taking care of my car. More
Gosch was able to accommodate our schedule for an appointment. Due to the fact that some of the issues appeared to be intermittent and electronic (unexpected error messages) I was skeptical that they appointment. Due to the fact that some of the issues appeared to be intermittent and electronic (unexpected error messages) I was skeptical that they would address all issues. They were able to diagnose half of the issues and seems to have addressed them. However it did take 3 days which seemed excessive for the work that was done. All the work was diagnosis and programming so I would have expect quicker turnaround. I was disappointed in the response to a few items however. When I asked about why service history and my extended warranty aren’t listed in my FordPass app, I was told, “Don’t worry about it. We have the records in our system.” Which is ok I guess, but then why does the FordPass app have these items as options? And the app says if my records aren’t listed to contact the dealer. In the service summary it was noted that the error messages may have occurred due to low voltage, yet no attempt was made to investigate why the system voltage would be low. Battery? Charging system? Voltage regulation? No attempt to find true root cause. More
I have been coming to this dealership for years. Whether it’s me or my wife we always get the same quick and courteous service. Whether it’s me or my wife we always get the same quick and courteous service. More
Been coming here for a couple years and the staff is always so helpful and friendly. Carlos definitely made the experience incredible! always so helpful and friendly. Carlos definitely made the experience incredible! More
Excellent service. The employees very knowledgeable, courteous and kind. I especially want to acknowledge Alysea the cashier who was very helpful and went over all of The employees very knowledgeable, courteous and kind. I especially want to acknowledge Alysea the cashier who was very helpful and went over all of my questions with me. More
Sam was extremely professional and fast. She was able to get my vehicle in and out before promised. She was able to get my vehicle in and out before promised. More
Customer service at the service desk with Alicia was absolutely amazing she is so kind and courteous absolutely amazing she is so kind and courteous More