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Gosch Ford Temecula - Service Center

Temecula, CA

4.9
3,440 Reviews

3,440 Reviews of Gosch Ford Temecula - Service Center

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May 19, 2022

Joseph was great. Good communication. Had a minor hiccup after pickup that may, or may not have been service related as it was a wear and tear item. They took good car More

by kaibjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

May 18, 2022

My service advisor Cameron Foster is wonderful. I'm a widow and my husband always dealt with this. It's hard for me, but Cameron always makes everything fine. He takes the time to explain in detail More

by osintlsearch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Gosch Ford Temecula responded

It's great to hear that Cameron was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

May 18, 2022

carlos lopez in service gives outstanding service goes above and beyond to help his customers he should be commended More

by dshellberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Jason Noble General Manager

May 17, 2022

Joe fully explained the process, how long it should take, etc and was on top of it More

by secure1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

May 16, 2022

Leaving on vacation and check engine light came on. Samantha got it taken care of and after a short delay left for vacation same day More

by lorieallor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

May 14, 2022

Aloha (Hello/Hi) Gosch Ford in Temecula! Mahalo (Thank You) for showing me your “Spirit of Aloha!” Not once, not twice but every time I’ve needed to service my vehicle….With a Smile! More

by 967🌴4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 13, 2022

Again we had a Great Experience with Gosch Gord Temecula CA . Found our issue and made quick turnaround. Rachelle Long and Raymond made the difference. More

by Bobster1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle Long
May 13, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

May 12, 2022

Recall for reprogramming trailer brake controller. Handed over the truck and was out of there in 30 minutes. More

by sculptingman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
May 12, 2022 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

May 12, 2022

My service advisor Samantha Masuguchi did a great job. Her communication was excellent and was a reliable help to get our Explorer fixed.She is the best person I’ve dealt with at this dealership More

by Gdtframing
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for Samantha in our service department! We look forward to sharing your compliments with her and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

May 12, 2022

Great communication coming from Joseph and Rachel they have such an awesome team in the service department! Loved the service and I’m so happy with my car now! More

by bpatino93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin technician
May 13, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Joseph and Rachel were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

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