3,342 Reviews of Gosch Ford Temecula - Service Center
My service writer Kenn couldn’t have been nicer. Very informative and actually said I had more than one recall. He called 2 hours before they closed to let me know an update and said he’d call befor Very informative and actually said I had more than one recall. He called 2 hours before they closed to let me know an update and said he’d call before he was off at 5pm which he called at 4:57 with news my car was ready. I went there right away and he even washed my car. Their service is great and I will go back again to see my service writer Kenn. More
Brought my truck in for service. Trevor was very helpful, he addressed all of my questions, and took care of programming my locks as well. 👍 Trevor was very helpful, he addressed all of my questions, and took care of programming my locks as well. 👍 More
I have been going to this dealer for many years and each year the service is getting better. Nick Wigchert was my service writer and he was patience, knowledgeable and had great customer service skills. Th year the service is getting better. Nick Wigchert was my service writer and he was patience, knowledgeable and had great customer service skills. They need more people like him and I will be back and hopefully get him again. The dealership is updating their system in a effort to make your visit fast and efficient which it was. More
Took my 2011 F150 truck in to Kenn Olson and received Outstanding customer service..Kenn is truly a professional that I will request to service our family of Ford vehicles. Outstanding customer service..Kenn is truly a professional that I will request to service our family of Ford vehicles. More
Long wait times due to many customers which indicates good service. Updates are provided to help with the wait. good service. Updates are provided to help with the wait. More
Samantha was great. She was recommended by a friend and she was fast, efficient, and on top of everything. Will be using her as my service advisor from here on out. She was recommended by a friend and she was fast, efficient, and on top of everything. Will be using her as my service advisor from here on out. More
We are grateful to Trevor for always taking care of our family whenever we have issues with our Ford. We feel like valued customers in a world where it seems service, kindness, and a smile - is not a prior family whenever we have issues with our Ford. We feel like valued customers in a world where it seems service, kindness, and a smile - is not a priority. When I visit it feels like a small business! Thank you :) More