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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,314 Reviews
Call Service Center (855) 975-9574

3,314 Reviews of Gosch Ford Temecula - Service Center

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September 29, 2021

I love this dealership, always getting my oem parts. Carlos from the parts department always helps me out and takes the time to find me the right parts I need for my vehicles. Very friendly! More

by Marcos357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive service experience working with Carlos! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 29, 2021

I’m new to the area. Been dealing with Galpin Ford-Biggest Ford Dealer in the Country and loved it. Gosch Ford was a really pleasant experience. Edward Jones was helpful efficient and very profes More

by Nuccio3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
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Sep 29, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Edward and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 29, 2021

Rachelle is the best. She is the ultimate service advisor. I recommend her to everyone. More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Gosch Ford Temecula responded

Jesse, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 28, 2021

Ed in the service department was extremely helpful and went out of his way to provide a great experience for our first service at Gosch Temecula More

by kct252000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
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Sep 29, 2021 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Ed and our service team, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 28, 2021

Best Ford service team I have ever been to. Super nice and accommodating. Won’t go anywhere else. More

by Cyberkona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, Kathryn Crane
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Sep 28, 2021 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

September 27, 2021

Needed a part ordered for my edge.. These guys were so friendly and helpful!Will definitely return More

by jcoats58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Coats
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Sep 27, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

September 26, 2021

R. Long is awesome and provided A+++ customer satisfaction. Definitely a 5 Stars!! Thank you so much!!! More

by joenathan_rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Gosch Ford Temecula responded

Thank you for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 26, 2021

Rachelle Long has been our service advisor since 2001. She is the reason we keep buying Fords and will continue to buy Fords because of her. Make sure to keep her. She is the greatest!!! More

by Duc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Rachelle. We appreciate your long-time business and our team looks forward to serving you again soon! Jason Noble General Manager

September 26, 2021

Rachelle in service is simply awesome. She always delivers great customer service with a smile. I recommend her to everyone! More

by eve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Rachelle and the team were able to help, and we hope to see you again! Jason Noble General Manager

September 25, 2021

Great customer service from Nick. All employees very professional. Love coming here at Gosch Ford Temecula More

by xmrios1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
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Sep 25, 2021 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Jason Noble General Manager

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