Gosch Ford Temecula - Service Center

No call backs. Horrible communication. Talked bad about SCA and led us to believe our truck would have many problems. Service not completed. Dissatisfied & disappointed. SCA and led us to believe our truck would have many problems. Service not completed. Dissatisfied & disappointed. More

I have had for almost five years now and still runs like a CHAMP! Thanks to my service advisor, “ Rachel Long” and the service tech!! a CHAMP! Thanks to my service advisor, “ Rachel Long” and the service tech!! More

Rachelle Long provided me excellent service during a long repair period on my new Bronco. It took ford months to provide the necessary parts to repair my car. The bronco was in for repair three times to fix repair period on my new Bronco. It took ford months to provide the necessary parts to repair my car. The bronco was in for repair three times to fix the same problem. She kept me informed about the status of the repair. I was provide a rental car on a timely basis thanks to Rachelle . I will always ask to have Rachelle as my service advisor in the future. More

Once again, outstanding service by Kenn Olson and the service department. Kenn verified that I had purchased the Ford ESP 84/75, it was the premium package, with it I could get a car for a day, and what service department. Kenn verified that I had purchased the Ford ESP 84/75, it was the premium package, with it I could get a car for a day, and what my deductible was. More

Rachelle Long was my Service Consultant , she was great. I ask her to see if the work that was done was covered by my Warranty , unfortunately it wasn't. My dealings with Rachelle have been good . She is I ask her to see if the work that was done was covered by my Warranty , unfortunately it wasn't. My dealings with Rachelle have been good . She is courteous and professional. When I need work done again I'll see her. More

Had my Lincoln serviced for its 30,000 mile requirement. Kenn Olson is the best service representative. He always makes sure my vehicle is up to date on all services and makes appointments that are conven Kenn Olson is the best service representative. He always makes sure my vehicle is up to date on all services and makes appointments that are convenient for me. He is honest and professional and an asset to your company. More

Great customer service. Robert in parts was very helpful in ordering accessories for our car. He made sure to get them right and in time in ordering accessories for our car. He made sure to get them right and in time More

Rachelle is the best of the best. She always gets everything take care off in a timely manner. Always 5 star service. She is the most efficient and excellent communicator everything take care off in a timely manner. Always 5 star service. She is the most efficient and excellent communicator More

Great service and their service is fast and goodKenn Great service and their service is fast and good Kenn kept me informed on the status of our truck Ken’s customer service is the best!! Great service and their service is fast and good Kenn kept me informed on the status of our truck Ken’s customer service is the best!! More

I had an issue with my lease vehicle. From the first conversation Rachelle made me feel like it was no problem, she was going to take care of everything. And she did. She was great at staying in contact conversation Rachelle made me feel like it was no problem, she was going to take care of everything. And she did. She was great at staying in contact with me and making sure that I was not inconvenienced. She did a great job with customer service. More