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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,269 Reviews

3,269 Reviews of Gosch Ford Temecula - Service Center

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March 04, 2021

This dealer is always well organized and efficient. The service staff is polite and welcoming. Rachelle Long is particularly good. She has reached out to accommodate my needs. She contacts me when the s More

by Jim Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Excellent service! Everyone was so nice and I felt very well cared for by Rachelle who was absolutely amazing! This place is very efficient. Everyone did exactly what they promised. I was very pleased wi More

by cristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Rachelle Long at Gosch Ford Temecula goes above and beyond in dealing with her customers. Not only is she professional but she treats everyone like they are family. Gosch Ford Temecula is very fortun More

by Harry52
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Kenn Olson was sooo helpful. I took my car in for a recall. My husband is sick at home on O2 so I was a little worried it would take a long time, Kenn handled everything and I was out of there with all More

by Beejames10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Check-in was quick. Service advisors were friendly and helpful. Could do a better job of limiting/controlling the number of people that are in the office, at one time, checking in with service advisors More

by FordCUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tinsley
February 27, 2021

This dealership is amazing. Ive really enjoyed taking my cars to get serviced at Gosch Ford, temecula. I feel like my concerns matter. They have a great tea. More

by Guat121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

I arrived on time and everyone was very courteous and welcoming. First time here. Have been looking for a Ford dealer to service my Lincoln since the nearest Lincoln dealer closed. Have tried others in t More

by Rudy
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

Rachelle always goes the extra mile to make sure everything if perfect. The Service Team was outstanding. My 312,000 mile Explorer drives like new. Thank you!! More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

My car was picked up within an hour of calling. The work they did on my car took care of the issue. Rachelle was fantastic. She communicated well each step of the way. I own 3 Fords and bring all of them to More

by RKarrr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Rachel in service is always awesome. She and the tech helped figure out what is wrong with my Fiesta and fixed it quickly. Always a good job. More

by jmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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