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3,337 Reviews of Gosch Ford Temecula - Service Center
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April 12, 2021
I had an issue with my lease vehicle. From the first conversation Rachelle made me feel like it was no problem, she was going to take care of everything. And she did. She was great at staying in contact conversation Rachelle made me feel like it was no problem, she was going to take care of everything. And she did. She was great at staying in contact with me and making sure that I was not inconvenienced. She did a great job with customer service. More
by taynalapierre
Employees Worked With
April 11, 2021
Awesome service. New technology that they actually show you in video their inspection. Very courteous and effective. They tell you exactly what needs to be done. you in video their inspection. Very courteous and effective. They tell you exactly what needs to be done. More
by Dannagparafina
April 10, 2021
Kenn Olson is the best!! Kenn has been taken care of my cars since 2005. He has always made an extra effort to provide excellent service. Kenn is very professional and courtesy every visit. I dread the day cars since 2005. He has always made an extra effort to provide excellent service. Kenn is very professional and courtesy every visit. I dread the day he retires. More
by jonelsonwylie
Employees Worked With
April 09, 2021
A shout out to Gosch Ford Temecula and their AWESOME Service Advisor Kenn Olson. The appointment was set quickly over the phone and assigned a Service Advisor, I received a follow up email to remind me Service Advisor Kenn Olson. The appointment was set quickly over the phone and assigned a Service Advisor, I received a follow up email to remind me and a quick text confirmation the day before. Upon arrival I was greeted at the Service drive up lane and escorted to my Service Advisor Kenn who welcomed me to the dealership. In a few minutes my vehicle was sent to the back and in about an hour later the warranty repair was completed. During the wait I spent most of the time in a very clean waiting room in a comfortable chair. The balance of that time I spent talking to Robert Gonzalez their Fleet Mgr about the towing capacity of my 2018 F150 STX w/ 2.7 Eco-Boost engine. Robert was awesome as well and got me all the information I needed. When the repair was completed I received a call from Ken, signed the paperwork and I was on my way. I can't thank Kenn, Robert and the team enough for a very pleasurable dealer experience. More
by sweimar
April 09, 2021
Always friendly and efficient! Lyft ride is much appreciated. Love the video feature, makes it fun. Also asked for the appraisal out of curiosity! Always happy with Ford Temecula. appreciated. Love the video feature, makes it fun. Also asked for the appraisal out of curiosity! Always happy with Ford Temecula. More
by Mindy Palka Chris
Employees Worked With
April 08, 2021
The service I received here was excellent. Rachelle Long was professional, helpful and friendly. I could not have asked for/expected more. Thanks for everything. was professional, helpful and friendly. I could not have asked for/expected more. Thanks for everything. More
by tac1055
Employees Worked With
April 08, 2021
Chris, my service advisor, made my visit today a world Chris, my service advisor, made my visit today a world class experience! Best ever!! The technicians video affirming service was really innovative!! Chris, my service advisor, made my visit today a world class experience! Best ever!! The technicians video affirming service was really innovative!! I’ve never seen that before!! #lovemyraptor More
by Byggamejames
Employees Worked With
April 08, 2021
Ken is the best service advisor I ever met. Is always honest and sincere. I never feel i overpaying for repairs. Very happy customer, will be back for my next service. honest and sincere. I never feel i overpaying for repairs. Very happy customer, will be back for my next service. More
by Rob G
Employees Worked With
Other Employees :
Grant Bell, Nick Adkison, Trevor Schultz, Mike Tinsley, Tom Fuller, Kathryn Crane
April 07, 2021
Had an issue with my Focus and Kenn was able to get everything handled in a timely manner. He was very helpful and did his due diligence figuring out my problem and was able to save me some money. everything handled in a timely manner. He was very helpful and did his due diligence figuring out my problem and was able to save me some money. More
by ndiaz2020
Employees Worked With
April 05, 2021
Always a joy working with Samantha. Thank you for making it easy! Thanks to the technician, Reggie, for working on my car. Your video text was fantastic 👍🏼👍🏼 it easy! Thanks to the technician, Reggie, for working on my car. Your video text was fantastic 👍🏼👍🏼 More
by fashionbysashell
