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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,244 Reviews

3,244 Reviews of Gosch Ford Temecula - Service Center

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December 04, 2020

Dear Sirs, This letter is in regard to Ken, one of Dear Sirs, This letter is in regard to Ken, one of your most excellant service providers. I am 70 years old and have been to many dealerships More

by Dr Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Samantha Masuguchi is the best service writer ever. Ask for her every time. Always keeps you up to date. Has great follow up. Thank you More

by danaclark1138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Samantha once again demonstrated quick, thorough and professional responses to all my questions! When it comes to support, Jason Noble is always off the charts to make ones experience better than one c More

by Bob Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Noble
December 02, 2020

Rachelle Long is the BEST Service Advisor!!! She provides outstanding service every time we bring one of our cars in for service whether it's for a simple oil change or a major repair. More

by luzschwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Rachelle long was very courteous and helpful with my recall and let me leave my car as the chk engine Iight came on she wonderful. Awesome More

by auntmoe68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Very efficient. I was mailed a reminder for 25k service and offered a military discount. Staff checked me in, I waited in the waiting room, received a message on my iphone when the oil and filter change wa More

by rcdefilippo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Rachelle helped service my car when needing a lot of work done. She was very thorough when explaining what needed to be done and I appreciated the time she took to help me More

by Stephaniecao93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Again and again the service people at GOScH Ford in Temecula surprise me. They provide excellent service every time I come in. I keep thinking I will be let down, but it never happens. This is the bes More

by Gbbimmer951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

I have never been so impressed by not only the service Samantha Masuguchi provided me, but the service I witnessed she provided others. I don’t live in Temecula, but I drive to this dealership for the se More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

I went in for the education first oil change. Free for teachers. What an amazing experience, I was given a rental car for the day and came back later to get my car. They had done everything from inspectio More

by Debbielynn65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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