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3,269 Reviews of Gosch Ford Temecula - Service Center
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October 15, 2019
Great Service It was time for the first service on my 2018 F-150. I came in with no appointment and was worried I wouldn’t be able to get in. After being greeted i It was time for the first service on my 2018 F-150. I came in with no appointment and was worried I wouldn’t be able to get in. After being greeted in the service drive I was told to see Nick. Nick got me right in explained the process to me and told me to expect about 90 minutes for the first service including a car wash. 88 minutes later I had my truck and was down the road. I had a 5 Star experience and would recommend to everyone to use Gosch Ford in Temecula More
by Gbbimmer951
Employees Worked With
Nick Adkison
October 14, 2019
I ALWAYS REQUEST SERVICE REP RACHELLE LONG, THIS IS WHY. RACHELLE LONG SAID THAT SHE WAS GOING TO BILL THE EXTENDED WARRANTY COMPANY/INSURANCE CO ON MY BEHALF. $2065.38 WAS PAID BY THE WARRANTY WHICH COVERED RACHELLE LONG SAID THAT SHE WAS GOING TO BILL THE EXTENDED WARRANTY COMPANY/INSURANCE CO ON MY BEHALF. $2065.38 WAS PAID BY THE WARRANTY WHICH COVERED THE REPLACEMENT OF THE FRONT LOWER CONTROL ARMS, STRUTS AND BEARINGS, SHOCK ABSORBER AND 5 DAYS OF A RENTAL VEHICLE. IF RACHELLE HAD NOT GONE TO THAT EXTRA EFFORT, THIS PAYMENT WOULD HAVE HAD TO COME OUT OF MY POCKET. SHE ALWAYS MAKES AN EFFORT TO SEE WHAT IS THE FAIREST AND MOST PROFESSIONAL WAY TO DEAL WITH THE SAFETY OF MY VEHICLE More
by warren
Employees Worked With
October 14, 2019
Oil Change Kenn Olson was so helpful today. He even went a step above and got our car washed. What a great service rep you have! We will be back! Kenn Olson was so helpful today. He even went a step above and got our car washed. What a great service rep you have! We will be back! More
by SBrady
Employees Worked With
October 12, 2019
Excellant service I came into the parts department, i was greeted by erica. She was so polite friendly and enjoyable, very happy with my visit! Thank you erica . I came into the parts department, i was greeted by erica. She was so polite friendly and enjoyable, very happy with my visit! Thank you erica . More
by Shawn
Employees Worked With
Erica Cadena
October 11, 2019
Ken has been Awesome! He is very aggressive in making sure the customer is satisfied with the work. He is very trustworthy and honest. He understands that if my wife’s Pony GT isn’t in perfect shape tha sure the customer is satisfied with the work. He is very trustworthy and honest. He understands that if my wife’s Pony GT isn’t in perfect shape that I would get in trouble : ). Thanks again Ken for the great service. Top notch!!! More
by Ed
Employees Worked With
October 10, 2019
Always a positive experience at Gosch Ford Temecula In for service and a Navigation issue. Rachel as always did her best to get us in and because of the amount of time to check out our navigation system In for service and a Navigation issue. Rachel as always did her best to get us in and because of the amount of time to check out our navigation system our Warranty provided a rental until everything was completed. More
by Bobster43
October 09, 2019
Check engine light was illuminated Rachelle Long, our service advisor, kept us informed on the diagnosis of our problem, with information on the repair in progress, and on delivery afte Rachelle Long, our service advisor, kept us informed on the diagnosis of our problem, with information on the repair in progress, and on delivery after the repair. Very informative and professional. Thank you to Rachelle and the techs behind the scene. More
by Terry
Employees Worked With
October 07, 2019
I went into the parts department and Erica the cashier did a phenomenal job. She was very polite and friendly and extremely helpful and pleasant. great customer service skills and attitude did a phenomenal job. She was very polite and friendly and extremely helpful and pleasant. great customer service skills and attitude More
by Amanda
Employees Worked With
Erica Cadena
October 05, 2019
Excellent customer service I was having issues with the new Sync update. Kenn stopped what he was doing and got it up and running. Thank you so much! I was having issues with the new Sync update. Kenn stopped what he was doing and got it up and running. Thank you so much! More
by Corey
Employees Worked With
October 04, 2019
Great Experience As Always I've always enjoyed working with this company. Be a customer for many years and especially enjoy check out and dealing with Erica...very friendly and I've always enjoyed working with this company. Be a customer for many years and especially enjoy check out and dealing with Erica...very friendly and helpful. They handle all of my Ford service work. Thanks! More
by Joe
Employees Worked With
Erica Cadena
