3,218 Reviews of Gosch Ford Temecula - Service Center
Rachel le as always been my point of contact over at Rancho Ford she fast efficient and always has friendly smile on her face, thankyou so much for always be le as always been my point of contact over at Rancho Ford she fast efficient and always has friendly smile on her face, thankyou so much for always being spot on Rachelle keep up the amazing work. More
Kenn Olson, Service Advisor I brought my wife's Mustang in because it was stalling out, especially in reverse. Kenn diagnosed the problem immediately when I told him I had the ba I brought my wife's Mustang in because it was stalling out, especially in reverse. Kenn diagnosed the problem immediately when I told him I had the battery replaced about a month ago. I was in and out in about an hour and a half, with an oil, filter, lube, and a car wash. My family has been coming to Gosch before it was Gosch and been taken care of by Kenn for years. More
Outstanding service Always a pleasurable experience dealing with Gosch ford Temecula. Professional staff worked hard to ensure my vehicle was finished on time. I would li Always a pleasurable experience dealing with Gosch ford Temecula. Professional staff worked hard to ensure my vehicle was finished on time. I would like to thank you More
Rachelle Long is the GOAT (Greatest Of All Time). She has been our service adviser for around 5 years now and she has absolutely ruined any other service adviser for us. Sorry (Greatest Of All Time). She has been our service adviser for around 5 years now and she has absolutely ruined any other service adviser for us. Sorry everyone else. Her customer service is the best we've ever had, for anything. She's professional, reliable, friendly, has unsurpassed attention to detail... there aren't enough good things we can say about her. As long as Rachelle works there we'll be in a Ford. Thanks again Rachelle! More
Service Department Gosch Ford Temecula's Service Rep, Rachelle Long, is why we give a 5 star rating. Not only is she professional but she treats every customer as if t Gosch Ford Temecula's Service Rep, Rachelle Long, is why we give a 5 star rating. Not only is she professional but she treats every customer as if they were family. She never stops! Gosch is very fortunate to have her working for them. More
Very quick service The two times that I have been here I have gotten out of here within 2 hours of the time I was expecting to be here. My time is very important to me. The two times that I have been here I have gotten out of here within 2 hours of the time I was expecting to be here. My time is very important to me. Thanks Cameron for all the time saving and Nick for the gift card. More
Exceeded Expectation The customer service Cameron Foster and mechanical skills of the auto techs at Temecula Ford greatly exceeded my expectations! I took my 2003, Ford Ex The customer service Cameron Foster and mechanical skills of the auto techs at Temecula Ford greatly exceeded my expectations! I took my 2003, Ford Explorer Sport Trac to Gosch Ford Temecula for an engine replacement. When the job was done, I anticipated my truck to run well; but, I did not expect it to run like it did when I first drove it off the lot 16 years ago! The engine purrs; no more shaking during idle, the clutch is smoother, horsepower restored. Cameron’s customer service was exceptional! Cameron was in consistent communication with the Ford auto techs and me throughout the entire process. Through voice message and text (yes, text) he consistently kept me updated on the progress of my truck. His knowledge in mechanics also appreciated. If you want the job done cheap go to another auto shop. If you want it done right the first time, take it to Gosch Ford Temecula. Thank you for my new truck Gosch Ford Temecula! More
Thanks Kenn Olson! I have worked with Kenn for a number of years across a number of personal and company vehiles. He is the best at communicating and trust his suggesti I have worked with Kenn for a number of years across a number of personal and company vehiles. He is the best at communicating and trust his suggestions / recommendations. Thanks Ken for all you do! Your the best! Give this man a great review and salary increase, he is vital to service experience at Gosch! More
Great Service low Price I have consistently been getting oil changes at Valvoline prior to today. Turns out Valvoline has been upselling me a full synthetic rather than the b I have consistently been getting oil changes at Valvoline prior to today. Turns out Valvoline has been upselling me a full synthetic rather than the blend that my truck requires. Will not be going to Valvoline anymore and will be scheduling with Nick A for all my oil changes and service in the future. More
Service Department The dealer is always clean! Your service department is very much customer service oriented! More specifically Rachel, she is always very professional, The dealer is always clean! Your service department is very much customer service oriented! More specifically Rachel, she is always very professional, courteous and doesn' waste any bodies time, she explains everything before and what's going to happen after and let me tell you, I believe she's 100% effective all the time, she makes life easier for everyone! Keep it Up Rachel! More