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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,337 Reviews

3,337 Reviews of Gosch Ford Temecula - Service Center

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October 24, 2019

Great Customer Service I had an excellent experience with Erica in parts. She greeted me immediately and was extremely helpful. She also answered all of my questions and was More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cadena
Nov 07, 2019 -

Gosch Ford Temecula responded

Thank you for highlighting how helpful Erica is! We appreciate the five-star rating and hope you have a great day! Jason Noble, General Manager

October 24, 2019

Fast friendly check out! Your cashier Erica is amazing. She is a fine example of what an employee should be like. She has a fantastic smile and is very quick at the check out More

by Coups1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cadena
Nov 07, 2019 -

Gosch Ford Temecula responded

Thank you for highlighting the quick and quality work of Erica! We appreciate your feedback and hope you have a great day! Jason Noble, General Manager

October 24, 2019

Erica in Parts is amazing! Walked in bummed because my mirror decided to leave me. I was greeted by Erica, she helped me through my time of need and got me a new mirror and now More

by That Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cadena
Nov 07, 2019 -

Gosch Ford Temecula responded

Thank you for sharing your positive experience during your visit with us and for the five-star rating! Jason Noble, General Manager

October 24, 2019

Parts department I came into the parts department, was greeted by Erica. She was so friendly so upbeat. She was absolutely delightful to deal with. Made my experience More

by Makenzie210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cadena
Nov 07, 2019 -

Gosch Ford Temecula responded

Thank you for sharing your positive experience with our team and for the five-star rating! Jason Noble, General Manager

October 23, 2019

Great Service for Quick in and out Oil Change Made appointment for oil change only. Greated outside and made my way to my service advisor 'Jerry'. Jerry took care of everything and made sure my ol More

by gsdog2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Ferreira , Erica Cadena
Nov 06, 2019 -

Gosch Ford Temecula responded

Thank you for the five-star rating! We're so glad to hear that you're satisfied with your services from us. If there's anything more we can do, please don't hesitate to give us a call! We're more than happy to help. Jason Noble, General Manager

October 22, 2019

Good Customer Service Been to the dealership a few times now for service related issues and Samantha has always been so nice and helpful. Very professional & I'm always ha More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Gosch Ford Temecula responded

Thank you for your recommendation and for the five-star rating! We appreciate your feedback and hope you have a great day! Jason Noble, General Manager

October 19, 2019

parts great customer support Erica Is great always smiling and cheerful a great help! Very knowledgeable and is a Ford fan something I value in these days where it seems a lot of More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cadena
Nov 04, 2019 -

Gosch Ford Temecula responded

Thank you for sharing your positive experience with our team! We're so glad that Erica was so helpful to you during your visit with us. If there's anything more we can do, please don't hesitate to reach out to us! Thanks again, for the five-star rating and have a great day. Jason Noble, General Manager

October 16, 2019

Service Staff are Great. Kenn Olson is made for customer service. He knows how to take care of his customers and it shows. He's always kind, courteous, and patient when chec More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 04, 2019 -

Gosch Ford Temecula responded

We're so glad to hear of your supportive experiences with our team! Thank you for highlighting Kenn and his great service. We appreciate your recommendation and hope you have a great day! Jason Noble, General Manager

October 15, 2019

Great Service It was time for the first service on my 2018 F-150. I came in with no appointment and was worried I wouldn’t be able to get in. After being greeted i More

by Gbbimmer951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Nov 04, 2019 -

Gosch Ford Temecula responded

Thank you so much for your recommendation and the five-star rating! We value your feedback and are glad to hear that you had such a positive experience during your visit with us. If you ever have any questions, please don't hesitate to reach out to us. We're more than happy to help! Jason Noble, General Manager

October 14, 2019

Oil Change Kenn Olson was so helpful today. He even went a step above and got our car washed. What a great service rep you have! We will be back! More

by SBrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Gosch Ford Temecula responded

Thank you for sharing your positive experience with our team! We're so glad to hear that Kenn was so helpful to you during your visit with us. Thanks again, for the five-star rating. Take care. Jason Noble, General Manager

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