Gosch Ford Temecula - Service Center

Sue Sheldrup appreciates this dealership We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we need a new car. More than that though our service person Kenn Olson has been extra kind and helpful through the years. Recently my car's stearing went out luckily when just backing out of my garage. I called Ken as my husband was not home. He told me to call Triple A to have it towed the 15 miles to the dealership. When I called to see if it got there Ken told me that he looked it up on the recall list and found a recall on my car. As a result our car got a rack and pinion replaced for free when it would have cost us about 2000.00! However more than that Ken has been extra nice and helpful through the airbag recall with making sure that we had the rental car that was right for us over the four months that we couldn't drive our car. I commend Gosch Ford for having these two valuable employees and thank them for doing so. More

Excellent Service Rachelle Long is on top of her game. She represents Ford and the dealership in the community. She is well regarded and recognized cause of her excelle Rachelle Long is on top of her game. She represents Ford and the dealership in the community. She is well regarded and recognized cause of her excellent customer service skills and her attitude and smile is infectious. More

Rachelle is the Best I absolutely loved my experience at Ford. Rachel was very helpful and knowledgeable. I would recommend anyone to come here to visit her here at Gosch I absolutely loved my experience at Ford. Rachel was very helpful and knowledgeable. I would recommend anyone to come here to visit her here at Gosch Ford because she is the best! More

F-150 Service ( oil service, Sync reset, driver seat check) As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Servi As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Service Representative, “Rachel Long”. More

Great service writer Rachelle Long has been our service writer since we purchased our car in 2017. She is extremely professional! She has always kept us up to speed on wha Rachelle Long has been our service writer since we purchased our car in 2017. She is extremely professional! She has always kept us up to speed on what is going on with our car and the service necessary. More

Star performance Rachelle Long, my service advisor, went out of her way in the completion of my third party warranty repair as well as my regular maintenance. Her dedi Rachelle Long, my service advisor, went out of her way in the completion of my third party warranty repair as well as my regular maintenance. Her dedication to customer satisfaction was unbelievable by keeping me abreast of repair updates and insuring I new every detail. Rachelle has the smile ,attitude, knowledge and dedication that makes her and Gosch Ford the crown jewels of Temecula Valley. Thank you for the great experience. Bill Toensing More

Always Exceptional Service From the initial beautiful, smiling reception by Jordan as I drove my car in for service, to the ALWAYS exemplary service by Rachelle in the Service D From the initial beautiful, smiling reception by Jordan as I drove my car in for service, to the ALWAYS exemplary service by Rachelle in the Service Department, and the excellent care of my vehicle by the technicians, my service experience was exceptional. Rachelle is an amazing asset to your company, extremely professional, knowledgeable, and personable. I have great trust in her abilities. More

Awesome people Rachel in service is great and very professional and efficient along with Pablo from parts and Erica the cashier in parts all 3 of these people deser Rachel in service is great and very professional and efficient along with Pablo from parts and Erica the cashier in parts all 3 of these people deserve an award. More

Cheerful, prompt Service I live within 10 minutes of Gosch Ford, Temecula... Pablo in the parts department and Erica, the cashier, took excellent care of me today. I recommend I live within 10 minutes of Gosch Ford, Temecula... Pablo in the parts department and Erica, the cashier, took excellent care of me today. I recommend any time! Ed More

Very Positive Experience Samantha provided excellent customer service. From communicating the schedule for variety of service items to be performed to tracking down and connec Samantha provided excellent customer service. From communicating the schedule for variety of service items to be performed to tracking down and connecting with our 3rd party warranty she made what could have been a very painful experience a very pleasant one! More