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Goudy Honda - Service Center

Alhambra, CA

4.9
442 Reviews
Call Service Center (626) 576-1114

442 Reviews of Goudy Honda - Service Center

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April 27, 2023

My recent service appointment was for a factory recall and an oil change and tire rotation. Andy took very good care of me the same day I called. If only everything on my to-do list was this e More

by tcidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Goudy Honda responded

Hi there tcidoc Thank you for your review of our Service Department! I happy to hear that you had a great experience with Andy over at our Service Drive. We look forward to having you back on your next scheduled visit!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 25, 2023

Excellent and fast service. David was very helpful in accepting the discount coupon which expired. Thank you very much for the excellent service. More

by gicast4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Apr 27, 2023 -

Goudy Honda responded

Hi there gicast4 Thank you for your review. I am happy to hear you had a great customer experience with David over at our Service Department who is one of our many helpful Advisors here at Goudy Honda. Our goal is to always have our customers leave happy when they leave our drive. We look forward to seeing you here on your next Service visit. Happy motoring from all of us here at the Service Department. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 22, 2023

I have been with this dealership for over 20 years. My latest car was purchased at Goudy so I have been going there for services. Before I would bring my car into service by myself but ever since I w More

by Karenmon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Goudy Honda responded

Hi there Karenmon123 Thank you for all the years of loyalty. We appreciate your business and trust. We hope to continue to earn it throughout the years. Happy motoring from all of us here at Goudy Honda. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 18, 2023

Made everything quick and easy. Knowledgeable, polite and kept me updated.Would go back for my next service. More

by robguzman
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Goudy Honda responded

Hi there robguzman Thank you for your review and expressing your most recent customer experience with Andy, while Servicing your vehicle with us at Goudy Honda Service Department. All our Advisors are super knowledgeable, friendly and ready to assist whenever & however we can. We hope to see you back in the future. Happy motoring from all of us here at the Service Drive!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 18, 2023

The service advisor that I had, Joe, was very patient and accommodating. Great experience. Definitely will be back. More

by Kmastery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Apr 18, 2023 -

Goudy Honda responded

Hi there Kmastery Thank you so much for your kind review of your recent Service experience with us here at Goudy & with Joseph! I am happy to hear you had a great overall experience with us during you visit. We look forward to assisting in any way possible in the near future with any and all of your Honda needs. Happy motoring from all of us here at the Goudy Honda Service Department! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

April 03, 2023

Kind and considerate service. Have had both Andy and Daniel each help me the first two visits. They are incredibly helpful and attentive. Thank you! More

by rjt93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Goudy Honda responded

Hi there rjt93 Thank you so much for that kind review of our Service Advisors Andy & Daniel!! We appreciate you taking the time out to write about your most recent visit's. I am very happy to know our staff is giving excellent customer service. We look forward to assisting you in the future whenever you need us, we are here. Happy motoring from the whole Service Department here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

March 28, 2023

Excellent in customer service. I would recommend to my relatives and friends. Many thanks to Mr. Omar. More

by kvtran65
Recommend Dealer
Yes
Employees Worked With
Omar Samano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Goudy Honda responded

Hi there kvtran65 We look forward to the next time we might have an opportunity to be of any assistance with your Honda. I am glad to hear you had a wonderful customer experience with our Advisor Omar. Happy motoring from all of us here at Goudy Honda Service Department! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

March 26, 2023

David in the service department is great! Any questions or concerns he’s the person you go to! More

by geascencio21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vazquez
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Mar 30, 2023 -

Goudy Honda responded

Hi there geascencio21 I am so happy to here your personal customer service experience was a great one! Our Advisors always do their best to make sure our customers leave happy. Happy motoring from David, myself and the whole Service Department Team here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

March 20, 2023

This dealer gives excellent service , they make you comfortable with your car, great experience thanks. More

by jbazurto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil He
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Goudy Honda responded

Hi there jbazurto1 Thank you so much for your review!! I am happy to read Neil gave you a wonderful customer service experience while servicing you Honda here with us at Goudy. Happy motoring from all of us here at the Service Department!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

March 18, 2023

I appreciate Ivan being very honest about the type of service my car needed. He went out of his way to explain everything in detail about what my car actually needed to get done. I am 100% satisfied for More

by mercadomaria14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Goudy Honda responded

Hi there mercadomaria14 Thank you so much for your review of our Service department and the amazing Advisors making great customer service possible! It is always a coin toss when trying anything for the first time, and so I am so happy to hear your first impression of both our Service department and level of service was a positive one. We hope to help you out in the near future. Happy motoring from Ivan, myself and the whole Goudy family. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

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