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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,559 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,559 reviews

May 07, 2026

Other than ford not able to provide a rental for engine warranty that my extended warranty took care of it was great Nelson was great very helpful and took a lot grief from but was professional all the way More

by Chris.r0
Recommend Dealer
Yes
Employees Worked With
Nelson
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May 06, 2026

Great customer service. Very professional. and friendly. Knowledgeable and explained everything to me. Quality work at a fair price. More

by talander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
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May 05, 2026

I drive past another Ford dealership that’s 2 miles from my house to go to Grand Prairie. They’re that good and worth the trip! More

by MBASOCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
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May 05, 2026

Even if your car is brand new, this dealership will up sale you on a service that your car or truck does not need and will not reveal the cost of the service until service is completed. They will blindsid More

by MARLINNKAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Elizondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026

I had an appointment 5-4 @ 11am. The link sent to my phone didn’t work. I showed up at my scheduled appointment and it didn’t show in your system. I proceeded to wait 4.5 hrs for More

by ccijesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos
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May 05, 2026

They went above and beyond! Went the extra mile They were amazing! They took care of me More

by Eveivet97
Recommend Dealer
Yes
Employees Worked With
Chris and cristian
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May 04, 2026

It has always been great experiences going to Grand Prairie Ford and my Mr Flores is outstanding service More

by ROSA.IPINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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May 06, 2026 -

Grand Prairie Ford responded

We sincerely value your continued trust in us for your automotive needs. Your feedback about consistently having great experiences means everything to us. We're delighted to hear that Mr. Flores has provided you with outstanding service - team members like him are what make our dealership special. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence you've come to expect.

May 04, 2026

My vehicle was service and I felt the difference when it was driven. It drives a lot better. Thanks to Bradley assistance I was able to setup a payment plan with Sunbit. More

by ttrevino24
Recommend Dealer
Yes
Employees Worked With
Bradley O
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May 06, 2026 -

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful service experience with us. It's fantastic that you noticed such a significant improvement in how your vehicle drives after the service - that's exactly what we strive for with every customer. We're also thrilled that Bradley was able to help you set up a convenient payment solution through Sunbit, making the process smooth and manageable for you. Your satisfaction with both the quality of our work and the financing options available means everything to us at Grand Prairie Ford. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

May 03, 2026

With employees like K Shackelford that are very polite and customer friendly, it's a good experience going to Grand Prairie Ford to service my vehicle. More

by Sergio
Recommend Dealer
Yes
Employees Worked With
Similar Shackelford
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May 06, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that our staff provided you with courteous and customer-focused service during your vehicle maintenance visit. Your kind words about the polite and friendly approach you received mean a great deal to us. We take pride in creating welcoming experiences for every customer who visits Grand Prairie Ford, and it's rewarding to know we succeeded in making your service appointment a good one. Thank you for choosing us for your automotive needs and for taking the time to share your feedback.

May 03, 2026

I own a several Fords most likely I will have to bring it to a Ford dealership again so I rather just leave it there More

by Williams6032
Recommend Dealer
No
Employees Worked With
He wasn't the issue I had he was great
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May 06, 2026 -

Grand Prairie Ford responded

We are sorry to hear about your concerns. Your experience with service matters greatly to us. We want to ensure that every visit meets your expectations and that you feel confident in the care your vehicles receive. We would appreciate the opportunity to learn more about what happened. Please reach out to Victoria Courtney at 855-971-6306 so we can discuss your concerns and work toward a resolution.

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