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Grand Prairie Ford

Grand Prairie, TX

4.7
2,709 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,709 reviews

June 16, 2026

Service is OK just no loaner vehicle while they keep your vehicle for over a week More

by DAVISJRWILLIAM38
Recommend Dealer
Yes
Employees Worked With
Santos in service
Jun 17, 2026 -

Grand Prairie Ford responded

Thank you immensely for taking the time to share your experience with us! We genuinely appreciate your honest feedback and are glad to hear that you found our service satisfactory overall. We do understand that being without a loaner vehicle during an extended service visit can be a real inconvenience, and your feedback on this matter is truly valued. We continuously look for ways to improve the overall customer experience, and insights like yours help us do just that. We hope to have the opportunity to serve you again and provide an even better experience in the future.

June 16, 2026

Max was very very helpful and listened and introduced me to a bunch of vehicles that would fit my budget in my needs made it very simple in the buying process and everything was very easy More

by vertigox2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Grand Prairie Ford responded

We are glad to hear that your car-buying experience was such a positive one! It is wonderful to know that you felt heard throughout the process and that finding vehicles within your budget and suited to your needs was made simple and straightforward. Thank you for taking the time to share your feedback — it truly means a great deal to our team. We hope you are loving your new vehicle, and we look forward to serving you again in the future!

June 16, 2026

Best ever Best ever , always good from time to time no complaints, reason why I always come back More

by juanalfaro465
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 17, 2026 -

Grand Prairie Ford responded

Thank you so much for the wonderful feedback! It truly means a great deal to know that your experiences with us have been consistently positive, and that you continue to choose us time and time again. That kind of loyalty is something we never take for granted. We look forward to welcoming you back and continuing to provide the level of service you have come to expect. See you next time!

June 16, 2026

Santos communicated well about my vehicle and even though getting parts took a while, the service got done in a timely manner. More

by miguelloz1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Jun 17, 2026 -

Grand Prairie Ford responded

We are happy to hear that your service experience went smoothly! It is wonderful to know that clear communication and timely service made a positive difference during your visit, especially when parts availability can sometimes present challenges. We truly appreciate you taking the time to share your feedback. We will be sure to pass along your kind words. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

June 16, 2026

The service was great. Would recommend to others For the good service on my car More

by KALIMBA09
Recommend Dealer
Yes
Jun 17, 2026 -

Grand Prairie Ford responded

We are delighted to hear that you had a great experience with our service team! It truly means a lot to know that the care we put into every vehicle and every customer interaction made a positive impression on you. Thank you for recommending us to others — that is one of the highest compliments we can receive. We look forward to continuing to provide you with the quality service you deserve whenever you need us!

June 15, 2026

First time at this dealership, Santos provided great service and made sure my truck was delivered to my house when the finish. More

by cym072906
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for your review, and welcome to Grand Prairie Ford! We are thrilled to hear that your first experience with us was a positive one. It is wonderful to know that Santos went above and beyond to ensure your truck was delivered directly to your home — that kind of dedicated service is exactly what we strive for. We truly appreciate you taking the time to share your experience, and we look forward to being your go-to dealership for all your future automotive needs!

June 15, 2026

Antonio is very personable and responsive to keep me informed on the status of my vehicle. Does everything he can to make sure the inconvenience of not having your vehicle is minimized as much as possib More

by curtis.wynar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Jun 16, 2026 -

Grand Prairie Ford responded

Thanks so much for sharing this wonderful feedback! It is truly great to hear that your experience was a positive one, and that you felt well-informed and supported throughout the process. Knowing that the effort to minimize any inconvenience made a real difference to you means a great deal to our team. We are proud to have dedicated team members who genuinely care about providing attentive, thoughtful service. We appreciate you taking the time to recognize that commitment, and we look forward to being here for you whenever you need us again!

June 15, 2026

It was very quick, efficient and I was very pleased I will be bringing my vehicle back to GP Ford More

by Mark R
Recommend Dealer
Yes
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for taking the time to share your experience, Mark! We are thrilled to hear that your visit was quick and efficient — that is exactly the level of service we strive to provide every time. We truly value your kind words and your trust in us. We look forward to welcoming you back for your next visit. It means a great deal to know you will be returning, and we will do our best to make every experience just as smooth and enjoyable!

June 15, 2026

Grand Prairie Ford has ALWAYS took Care of me and that's why I keep coming back More

by gutierrezsergio09
Recommend Dealer
Yes
Employees Worked With
Josue Cruz, who was Great ??
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for sharing such kind words! It truly means a great deal to know that you have had consistently positive experiences with us. Loyal customers like you are the heart of what we do, and your continued trust is something we never take for granted. We look forward to continuing to take care of you for many more visits to come!

June 15, 2026

Very attentive to my needs and wants. Helped to get my payments lowered. Super friendly!! More

by kellyallen1984
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for your review! We are overjoyed to hear that our team was attentive to your needs and was able to help make your payments work for you. That is exactly the kind of experience we strive to provide for every customer. It means a great deal to know that you left feeling heard and well taken care of. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future!

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