Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Prairie Ford
Grand Prairie, TX
1,889 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,889 reviews
January 19, 2021
Excellent service, Cameron when above and beyond to help me get the deal done with everything I needed in a vehicle. I appreciate all the help! me get the deal done with everything I needed in a vehicle. I appreciate all the help! More
by Dust2dust22
January 13, 2021
Jackie is the best! Always willing to go above and beyond! He calls and checks up on you to make sure everything is going well after the purchase. This is my second new car purchased with him and it’s beyond! He calls and checks up on you to make sure everything is going well after the purchase. This is my second new car purchased with him and it’s always a smooth experience! More
by gdguvm0717
Employees Worked With
January 11, 2021
Works class experience front to back!Jackie Mercer went Works class experience front to back! Jackie Mercer went above and beyond the call thank you again for the experience. Will definitely be back Works class experience front to back! Jackie Mercer went above and beyond the call thank you again for the experience. Will definitely be back for the next one More
by Cvance
Employees Worked With
December 31, 2020
Do yourself a favor and ask for Jackie by name. He is awesome. They had great prices, but the other employees I had to interact with really make it a zero sum game. I guess there are strengths and weakne awesome. They had great prices, but the other employees I had to interact with really make it a zero sum game. I guess there are strengths and weaknesses at all dealerships, but the customer service at Grand Prairie Ford is inadequate at best. If they have a good price, proceed with caution. If their prices are the same as another dealer, avoid this place like it’s COVID-19. More
by Catchbull
December 29, 2020
Great customer service. Probably the best car salesman I’ve had so far. He knew his product very well. Also the quickest car sale I’ve done ever! I’ve had so far. He knew his product very well. Also the quickest car sale I’ve done ever! More
by Sandraisabelevans
Employees Worked With
Ricardo Pinilla
December 26, 2020
It was a pleasure doing business. Jackie took real good care of us. We were there in and out in about 2 hrs. Thank you for making everything real easy. Real happy with with our new 2020 eco sport. care of us. We were there in and out in about 2 hrs. Thank you for making everything real easy. Real happy with with our new 2020 eco sport. More
by aramirez66
December 23, 2020
Crashed my car and they found the perfect vehicle for me and even meet me in price difference Carlos was very quick and clean with all the paperwork. and even meet me in price difference Carlos was very quick and clean with all the paperwork. More
by Jackrr314
Employees Worked With
Jose Carlos Cervantes
December 19, 2020
Awesome customer service! Listen to our needs and made it work for us ! The actual wait time on the financing was great ! Will recommend others and be back in the future! work for us ! The actual wait time on the financing was great ! Will recommend others and be back in the future! More
by misty042080
Employees Worked With
December 14, 2020
Friendly, knowledgeable & worked hard to help me get into the truck that I wanted. Good sized inventory of both used and new vehicles, both being reasonably priced the truck that I wanted. Good sized inventory of both used and new vehicles, both being reasonably priced More
by JLDTX
Employees Worked With
David Flores
December 11, 2020
I worked with Jackie Mercer to purchase my second vehicle from this dealership. He is very professional, friendly and knowledgeable. He made the purchasing process quick and easy, and I’d recommend buying yo from this dealership. He is very professional, friendly and knowledgeable. He made the purchasing process quick and easy, and I’d recommend buying your next Ford from him. More
by Champion203
Employees Worked With
