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Grand Prairie Ford

Grand Prairie, TX

4.6
2,647 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,647 reviews

December 21, 2024

Very well pleased with dealership salesperson gave 100% of his time closing went very easy More

by billmunson24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had such a great experience with our dealership and that our salesperson dedicated their time to ensure the closing process went smoothly for you. Providing excellent service is our top priority, and it’s wonderful to know that we met your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

December 21, 2024

Marcus was great and really went above and beyond to help us get into the vehicle we wanted for the price we needed! More

by Tankerjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus in sales
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We’re so glad to hear that Marcus went above and beyond to help you secure the vehicle you wanted at the right price. Providing excellent service is our priority, and it’s rewarding to know that Marcus made your experience a positive one. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again! Enjoy your new vehicle!

December 21, 2024

Jackie was respectful and understanding Answered all of my questions. Extremely knowledgeable of vehicle of my interest! More

by Jasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lastly, employee whom provided drive off instructions was exceptional! , Melissa Lang
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jackie provided you with respectful and understanding service while answering all your questions. It's great to know that her knowledge of the vehicle you were interested in made a positive impact on your experience. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust in us and look forward to serving you again!

December 21, 2024

Grand Prairie ford is always a great spot to find a new vehicle. Great selection, knowledgeable an helpful staff. More

by briangajdica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're delighted to hear that we are your go-to destination for finding a new vehicle. It's wonderful to know that you appreciate our great selection and the knowledgeable, helpful staff. We strive to create a positive experience for all of our customers, and your feedback confirms that we’re on the right track! If you need any assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to seeing you again soon!

December 21, 2024

Josue did a great job helping to get the right pick for the expectation I had. More

by Nenico
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that Josue was able to help you find the perfect fit for your needs and expectations. Our team is dedicated to providing excellent service, and it's fantastic to know that Josue made such a positive impact on your experience. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!

December 20, 2024

Jackie Mercer is such a delight and most important, understanding. Pleased to have him assist me with my purchase. Truly appreciate you. More

by Jasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Jackie made your experience a delight and provided understanding and exceptional assistance during your purchase. We’re lucky to have him on our team, and we’ll be sure to share your kind words with him. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

December 20, 2024

This dealership is awesome the people there are super nice and worked hard to get me approved for my new ride and the services for both me and my new truck are fantastic I definitely would do business wi More

by tx.aries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and the guy at the garage service area where I got the paper tags , Melissa Lang, Lawrence Sedillo
Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We are delighted to hear that you had such a positive experience with our team at the dealership. It's great to know that our staff worked hard to get you approved for your new ride and that you are pleased with the services we provided for both you and your truck. Your willingness to recommend us to your friends and family means a lot to us, and we truly appreciate your trust and support. We look forward to the opportunity to serve you again in the future! If you have any questions or need assistance down the line, please don't hesitate to reach out. Enjoy your new truck!

December 19, 2024

Everyone was so nice, welcoming and Scott Smith is a great salesman. I’ve been a customer of his for years and followed him to this dealership. More

by mrsbmcclain18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith , Melissa Lang
Dec 20, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We’re delighted to hear that you found our team to be nice and welcoming. It’s especially wonderful to know that Scott has consistently provided you with great service over the years, and we’re thrilled that you followed him to our dealership. Scott is a valued member of our team, and your loyalty means a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to serve you!

December 19, 2024

Jon Worked extensively with me to get the best price. Cameron was very patient and informative. Delivered my vehicle since I was reluctant to drive home on unfamiliar busy highways and will pick up my c More

by TEGERARDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Jensen. Karla Corralejo, Cameron Harris
Dec 20, 2024 -

Grand Prairie Ford responded

Thank you for your outstanding review! We’re thrilled to hear about your positive experience with Jon and Cameron. It's fantastic that Jon was able to work closely with you to secure the best price, and we’re glad Cameron provided the patience and information needed to make you feel comfortable. We take pride in accommodating our customers and are happy to hear that our team went the extra mile by delivering your vehicle and offering to pick it up for future service. Your satisfaction is our top priority, and we appreciate your kind words about our dealership. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 19, 2024

Inna was fantastic help us find the truck we like Karissa and her manager were also helpful showed us different options More

by martinezd2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Inna guardamor, Melissa Lang
Dec 20, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Inna provided fantastic assistance in helping you find the truck you liked. It’s also great to know that Karissa and her manager contributed to your experience by showing you different options. Our team is dedicated to finding the right fit for our customers, and your feedback reinforces our commitment to excellent service. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

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