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Grand Prairie Ford
Grand Prairie, TX
2,233 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,233 reviews
June 11, 2023
Jackie did a great job in answering all of my questions and being very informative. I would definitely recommend! and being very informative. I would definitely recommend! More
by latimer.luke
June 11, 2023
It was a great experience. Very friendly and helpful staff that help explain and find the best plan for me. Very friendly and helpful staff that help explain and find the best plan for me. More
by Kevin
Employees Worked With
June 11, 2023
Great people doing amazing job finding what I wanted and the deal I needed👍 Will recommend the deal I needed👍 Will recommend More
by Mikefoshee
June 09, 2023
Jackie did everything to help me get the car that was right for me. He is awesome! right for me. He is awesome! More
by Susan
June 09, 2023
Get customer service! Everyone was great and very attentive to our needs definitely recommend to come. Everyone was great and very attentive to our needs definitely recommend to come. More
by Jackiediaz1975
Employees Worked With
June 08, 2023
I worked with Minnie in the process of purchasing a truck. That experience was great and she was very helpful. I was told that the dealership had done a 170 point inspection of the truck and was truck. That experience was great and she was very helpful. I was told that the dealership had done a 170 point inspection of the truck and was led to believe it was fueled and ready for road use. When I drove off, I realized that the remaining oil life was only 10-15%, the fuel tank was only 1/4 full and the DEF reserve was about 50%. I was under the impression that all of these items had been done - oil change, fuel fill and DEF fill. Since I live in the Austin area, and was visiting family in Ft. Worth, I did not take the time to return to the dealership to see if any of these could be done there. More
by Jimmy
Employees Worked With
Minnie - Very Helpful
June 06, 2023
Jackie, Steve and Jon were great with getting me into my very first car on my own. Great job!! very first car on my own. Great job!! More
by Alexus W.
Employees Worked With
June 03, 2023
Enjoyed working with jackie, he made it happen things happen and got the best deal happen and got the best deal More
by kennethpope2
Employees Worked With
June 02, 2023
Great staff from sales to financing. Max Coker the salesman I worked with made everything easy for me. Max Coker the salesman I worked with made everything easy for me. More
by Rasconaso
June 01, 2023
I clicked on the get a price button and a sales rep called me and said the price of the Bronco Sport was $32,685 as it showed online. I told him I had a long drive and would not pay more than that pri called me and said the price of the Bronco Sport was $32,685 as it showed online. I told him I had a long drive and would not pay more than that price. When I got there I found out that more than $1200 was being added to the price. Also, I found the dealer was offering far less than the trade-in amount indicated by the online tool. I went expecting some negotiation on trade-in and then writing a check. But I did not expect I was going to have to negotiate the price. When the dealer advertises a price and gives me that price on the phone, I expect to pay that price. I finally bought the car when Mr. Smith got close to what I wanted. However, I don’t appreciate the deception and it was not a pleasant experience. More
by blackstonej
Employees Worked With
