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Grand Prairie Ford
Grand Prairie, TX
2,036 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,036 reviews
July 02, 2020
Jackie Mercer was assigned to assist Dee in the sales experience, as she is new. He was rude, impatient, checked his phone, followed up on other leads, and had no interest in assisting us. Dee was amazin experience, as she is new. He was rude, impatient, checked his phone, followed up on other leads, and had no interest in assisting us. Dee was amazing, apologized and worked hard to find us the right fit. I would not recommend Jackie Mercer. I was very disappointed and quite upset at the lack of respect and customer service. My Young children treat others with more respect than he did. I will refer others to Grand Prairie Ford to work with Dee and the management team. More
by dzartman
June 27, 2020
The team really worked to try to meet my needs and fit within my budget. I am very pleased with my awesome deal! Thank you! within my budget. I am very pleased with my awesome deal! Thank you! More
by angelalnorman
Employees Worked With
June 27, 2020
Grand Prairie Ford Rocks! Explorer #2 thanks to Jackie Mercer who is outstanding and a pleasure to do business with. Hope he's around for #3. Mercer who is outstanding and a pleasure to do business with. Hope he's around for #3. More
by Spencem2
June 26, 2020
This is our 3rd time buying a car from Jackie. We won’t go to anyone else! He gets us what we want for a price we are happy with and really enjoy working with him! go to anyone else! He gets us what we want for a price we are happy with and really enjoy working with him! More
by meagankcrawford
Employees Worked With
June 26, 2020
Jackie Mercer is a professional and very friendly sales person. He listened to our request and found the best match at a great price. Thank you Jackie person. He listened to our request and found the best match at a great price. Thank you Jackie More
by Latin_puertoro
Employees Worked With
June 22, 2020
This is the second time I have purchased a vehicle from this dealership, great customer service always willing to work with you so you can be a proud owner of a reliable Ford. this dealership, great customer service always willing to work with you so you can be a proud owner of a reliable Ford. More
by Torres
Employees Worked With
June 20, 2020
Carlos was great they had the perfect car for us. Carlos made sure we were well taken care. I highly recommend Carlos to anybody looking for a car We will definitely be back in the future Carlos made sure we were well taken care. I highly recommend Carlos to anybody looking for a car We will definitely be back in the future More
by Ramccoy
Employees Worked With
Melissa Lang, Jose Arellano, Jose Carlos Cervantes
June 20, 2020
I love Ford! Jackie Mercer really got my attention with the great deals Ford has to offer. If it weren’t for him I would not have bought a vehicle today. I also love the service department. I like how n the great deals Ford has to offer. If it weren’t for him I would not have bought a vehicle today. I also love the service department. I like how nice the staff is and that is one of the other reasons I wanted to convert to Ford. More
by KarEn C
Employees Worked With
June 20, 2020
My First NEW car! 0 miles!! Thanks to Jackie! He's awesome! And has a very upbeat spirit.!!! You all need to come see HIM! I cannot thank him enough! awesome! And has a very upbeat spirit.!!! You all need to come see HIM! I cannot thank him enough! More
by Clarisa Rebollar
Employees Worked With
