Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Prairie Ford
Grand Prairie, TX
1,956 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,956 reviews
February 09, 2020
Jackie was very helpful. He went out of his way to find me the color of truck I wanted after I had already left the dealership. He was very considerate knowing that I drove 8 hours to buy myself a new tr me the color of truck I wanted after I had already left the dealership. He was very considerate knowing that I drove 8 hours to buy myself a new truck. More
by Herna
Employees Worked With
February 05, 2020
Purchased our fifth vehicle from Grand Prairie Ford always a great experience ask for Ron he was great we got exactly what we wanted return customer for life. always a great experience ask for Ron he was great we got exactly what we wanted return customer for life. More
by Hat-Trick-Car-Guy
February 01, 2020
Really good experience , if you’re in the market for any new Ford , Jackie Mercer is your guy ! Grand Prairie ford has our business from now on new Ford , Jackie Mercer is your guy ! Grand Prairie ford has our business from now on More
by e.magdaleno12
Employees Worked With
January 31, 2020
Brenda was really helpful in finding my dream car! The process was fast.. the price was right! And im super excited to drive my car process was fast.. the price was right! And im super excited to drive my car More
by Pricilabenavides
January 30, 2020
Had a great selection of vehicles to choose from. Was a quick process, and was a reasonable negotiation experience. Overall a great experience! Thank you quick process, and was a reasonable negotiation experience. Overall a great experience! Thank you More
by amy.rnc
Employees Worked With
January 30, 2020
Always a pleasure buying from jackie! If your looking for a new ford, he is the salesman to ask for!! Purchased a new Ford F-150 xlt for a new ford, he is the salesman to ask for!! Purchased a new Ford F-150 xlt More
by Notsofast
Employees Worked With
January 27, 2020
Worst Dealership I've Ever Dealt With Absolute worst experience I've ever had buying a vehicle. The salesman lied, was completely incompetent, tried pushing his side business on us. We agr Absolute worst experience I've ever had buying a vehicle. The salesman lied, was completely incompetent, tried pushing his side business on us. We agreed on a price for the vehicle and then we traveled 6 hours to pick it up. Once we got there, they added $1,300 as a "care package". They refused to remove the cost after we informed the salesman, sales manager and general manager. Every time we tried to address an issue, he had no idea what he was talking about. After the sale, he texted my wife and I trying to push his accounting business on us. The sales manager was manipulative and dishonest. He told us that he was working for us to get the issues resolved, but didn't accomplish anything. The credit department tried to be dishonest. They tried to run three different interest rates until we told them what the sales manager told us the rate was. i.e. they tried to hide what we actually were approved for. I would be ashamed to be a part of this organization. Do not waste your time with this dealership. More
by moose
Employees Worked With
Karla Corralejo, Christopher Watkins
January 27, 2020
Great place to purchase a vehicle! Everyone was very helpful and answered every question without hesitation. The fact that you are walked through all the details about your vehicle is definitely an adde helpful and answered every question without hesitation. The fact that you are walked through all the details about your vehicle is definitely an added bonus. Thanks to everyone for a pleasant experience!! More
by Afpbuzz
January 25, 2020
Awesome customer service and wonderful to go to a place we trust and that is willing/able to work within our budget. Jackie and the Sharral in the service department have been taking care of us for years s we trust and that is willing/able to work within our budget. Jackie and the Sharral in the service department have been taking care of us for years since we bought our last cars :) More
by STBeck
