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Grand Prairie Ford
Grand Prairie, TX
1,949 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,949 reviews
January 05, 2019
Great dealership and great staff The salesperson and the sales manager were great. I got a great deal thanks to the new car manager Jeremy Pirotte. I will be back. The salesperson and the sales manager were great. I got a great deal thanks to the new car manager Jeremy Pirotte. I will be back. More
by Bash19
Employees Worked With
Jeremy Pirotte
January 04, 2019
Sales agent joseu Cruz is AMAZING Joseu is kind very patient respectful all around a great guy but the finance team is horrible they were very rude rushed us didn't take no for a answe Joseu is kind very patient respectful all around a great guy but the finance team is horrible they were very rude rushed us didn't take no for a answer wasn't co worker friendly More
by Mlozano
January 03, 2019
Excellent! Always a great experience at Grand Prairie Ford. Ron Smith was awesome!! Very professional and knowledgable he made sure we were happy with our purcha Always a great experience at Grand Prairie Ford. Ron Smith was awesome!! Very professional and knowledgable he made sure we were happy with our purchase. Thank you Ron! More
by Hat-Trick-Car-Guy
Employees Worked With
Ron Smith
January 02, 2019
Outstanding ! I just wanted to thank Mr Tony Mathis and the finance department for giving me outstanding customer service it’s my second F-150 truck and very happy I just wanted to thank Mr Tony Mathis and the finance department for giving me outstanding customer service it’s my second F-150 truck and very happy to be Grand Prairie Ford customer again thank you! More
by Monahans1987
Employees Worked With
Tony Mathis, Karla Corralejo
January 01, 2019
No hassle Best experience buy a car. No run around or back and forth. Wanted to make a deal as much as i wanted to by a car. Best experience buy a car. No run around or back and forth. Wanted to make a deal as much as i wanted to by a car. More
by Alb80
Employees Worked With
Ron Smith
December 31, 2018
The Best! Jackie Mercer and Karla took great care of us! Jackie found us exactly what we wanted and made us a great deal. Awesome experience and we will definit Jackie Mercer and Karla took great care of us! Jackie found us exactly what we wanted and made us a great deal. Awesome experience and we will definitely be buying more vehicles from them in the future. If you’re near or far, you should check them out. You won’t be disappointed! More
by Happy Customer
December 31, 2018
Best Salesman - Tony Mathis I wasn’t expecting to purchase a vehicle that day, however, after talking to Mr. Mathis, he convinced me to go ahead and make the purchase that day. H I wasn’t expecting to purchase a vehicle that day, however, after talking to Mr. Mathis, he convinced me to go ahead and make the purchase that day. He was very professional and didn’t keep me waiting long. More
by tukgir-Cafvab-7gyco
Employees Worked With
Tony Mathis, Melissa Lang
December 30, 2018
Great service, easy process! Brenda Rosas was Great. Excellent sales personnel. She listened to my needs and there was no pressure to buy. Would definitely recommend Grand Prairie Brenda Rosas was Great. Excellent sales personnel. She listened to my needs and there was no pressure to buy. Would definitely recommend Grand Prairie Ford. More
by tank5051
Employees Worked With
December 30, 2018
Great Experience!! Fantastic customer service, great vehicle selection, staff was great in every way !! 2nd and 3rd vehicle purchase and will be back , highly recommend Fantastic customer service, great vehicle selection, staff was great in every way !! 2nd and 3rd vehicle purchase and will be back , highly recommend!! Come see Jackie Mercer for your new vehicle , great guy !! More
by Stovall11
December 29, 2018
Never take your Car or truck after a wreck to get fixed The worst ever service they never keep you updated Not once have i got A call to keep in touch with me at all what so ever i had To call at least 20 The worst ever service they never keep you updated Not once have i got A call to keep in touch with me at all what so ever i had To call at least 20 times to check up on my truck i got In a wreck and was not at fault we both had the same insurance so since my trucks a Ford F-150 i figured I take It to ford to get it all fixed worst mistake in my life ever they have had my truck 2 MONTHS!!!!! And then i had to come out of pocket to get a truck for rental since i needed A truck for work and till this day they still have my trucks it’s been a nightmare and headache i will Never ever ever take any of my cars trucks here More
by Ihategpford1
Employees Worked With
Fred the worst ever it’s like talking to a wall mesa was the only one able to help me and try to resolve issues , Cristina Meza
