
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,886 reviews
Grand Subaru lives up to it's name, Jason Smith was top notch all the way. He understood what we needed and took care of us. Andrew was also superb and went over all the options available. And a big thank notch all the way. He understood what we needed and took care of us. Andrew was also superb and went over all the options available. And a big thank you to Jason Z. for setting up our new Subie settings. Fantastic teamwork gentlemen!!! More
Gabriel (Gabe) was straightforward, approachable, knowledgeable and all around easy to work with. Drew from financing was also fantastic. We had one issue where there was a miscommunication about an knowledgeable and all around easy to work with. Drew from financing was also fantastic. We had one issue where there was a miscommunication about an extra cleaning warranty service from Zurich. However, Drew and Gabe worked diligently with us and we came to a deal that made us all extremely happy. We love our new Subaru Crosstrek Limited and would absolutely do business with this dealership again! More
I am a long-time Subaru owner, and this past summer when it came time to replace my old Outback (which I loved for a solid eleven years), I went to three different Subaru dealerships in the Chicagoland area it came time to replace my old Outback (which I loved for a solid eleven years), I went to three different Subaru dealerships in the Chicagoland area to learn about the Subaru Ascent and consider purchasing one. I didn't have a negative experience anywhere, but at Grand Subaru, my experience with Jorge Calvillo as a salesperson and with the entire team in general - from the sales department to the service department and figuring out a trade in value on my Outback - stood out as incredibly positive from start to finish. Jorge was responsive, friendly, knowledgeable, and helpful from start to finish. He never pressured me into any decisions, and he helped me understand the purchasing process from both my end and his so that we arrived at what I feel is a great outcome - I'm now in an Ascent that I love at a great price. I will absolutely go to Grand Subaru moving forward for both service and any future purchases. More
We had a great experience with Jason Smith and Grand Subaru - he was open and honest and very responsive. Our factory order arrived on the timeline we expected, and we we're very happy with our overall Subaru - he was open and honest and very responsive. Our factory order arrived on the timeline we expected, and we we're very happy with our overall experience! More
First impression was the cleanliness, very accommodating with complementary coffee water and snacks and games. Professional and helpful staff awesome experience with complementary coffee water and snacks and games. Professional and helpful staff awesome experience More
Bought a brand new Impreza from this dealership 2 years ago and wanted to trade it in for a WRX, came to the same place I bought the Impreza originally because the sales team here at Grand Subaru was outst ago and wanted to trade it in for a WRX, came to the same place I bought the Impreza originally because the sales team here at Grand Subaru was outstanding and the help I received made the process super easy. More
We recently purchased a Subaru Forester at Grand Subaru. Our sales rep was Matt Drwal. We found Matt Drwal to be professional, friendly, accomodating and void of the pressure tactics we've endured at ot Our sales rep was Matt Drwal. We found Matt Drwal to be professional, friendly, accomodating and void of the pressure tactics we've endured at other car dealerships over the years. Our decision to purchase a Subaru Forester was not an easy one as there were several strong contenders. This resulted in numerous return visits to speak with Matt Drwal and to test drive various Subarus. In every interaction Matt Drwal was available, helpful and took the time to explain the myriad of tech features. We are very satisfied with our dealings with Matt Drwal at Grand Subaru. Chris C. More
10 years ago I bought my 1st Subaru from here. Now I got my 2nd one. I have to drive 1 hour, but I prefer them versus the local dealer. my 2nd one. I have to drive 1 hour, but I prefer them versus the local dealer. More
We had a really good experience with Grand Subaru and Cameron H. He was very friendly and relaxed and knowledgeable. He was gracious when I needed to bring both my 8 year old and 78 year old mother along Cameron H. He was very friendly and relaxed and knowledgeable. He was gracious when I needed to bring both my 8 year old and 78 year old mother along to complete the purchase even as the early evening turned into the late evening. We never felt rushed or dismissed in any way and he patiently answered our questions and provided a great rundown of the process and then a walk thru of the vehicle itself. I would definitely recommend both Cameron and Grand Subaru More
Due to a previous bad experience with a local auto group, me and my wife chose this location based on reviews found online. So glad that we did! Sharlene Titre helped us find a car that we loved even with th me and my wife chose this location based on reviews found online. So glad that we did! Sharlene Titre helped us find a car that we loved even with the limited availability going on. She was patient, knowledgeable and very pleasant to work with. Thanks again Sharlene. More