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Grand Subaru
Bensenville, IL
3,743 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,743 reviews
May 19, 2021
This was our second lease from Grand but we still had numerous questions. Ramon was patient and thorough. All questions answered patiently. We reviewed the new (to us) features in the car and took it fo numerous questions. Ramon was patient and thorough. All questions answered patiently. We reviewed the new (to us) features in the car and took it for a ride. We are very pleased with the overall service and expertise of Ramon and Grand Subaru. Would highly recommend both. More
by w.withrow
Employees Worked With
Helpful May 19, 2021
I had an excellent experience purchasing my Subaru Outback from Grand Subaru. I found the car online and received a call back from Jorge. He was so helpful from start to finish. I live in Oklahoma and Outback from Grand Subaru. I found the car online and received a call back from Jorge. He was so helpful from start to finish. I live in Oklahoma and he sent me extra pictures of the car and 2 videos. I put a deposit on the car and flew to Chicago 2 days later to buy it. Jorge was very responsive and fantastic to work with. I would highly recommend him!! More
by TiffSmith
May 17, 2021
James was appointed to discuss financing of my new car, and options for extended warranties. He was thorough, but pushy, even after I declined repeatedly. It bordered on disrespectful, and I hope not to de and options for extended warranties. He was thorough, but pushy, even after I declined repeatedly. It bordered on disrespectful, and I hope not to deal with him ever again. I recommend the dealership solely because of my experience with Will, my Sales Representative. More
by jpopovich522
Employees Worked With
May 15, 2021
Bob was a superior sales person and everything he did was excellent as well as his follow up with my sister and I. We are extremely pleased with his professionalim. excellent as well as his follow up with my sister and I. We are extremely pleased with his professionalim. More
by dphoule333
May 15, 2021
What can I say? I'm really happy with my brand new 2021 Subaru Crosstrek Sport. Thanks to Cameron Haque as my Salesperson and Jim McCormack as my Finance Manager, I couldn't be any happier. Although I did Subaru Crosstrek Sport. Thanks to Cameron Haque as my Salesperson and Jim McCormack as my Finance Manager, I couldn't be any happier. Although I did spend a couple of hours at the dealer than I anticipated, I left with exactly what I wanted. For the most part, the process was smooth from my inquiry straight down to driving off with my brand new vehicle. I highly recommend both Cameron and Jim. They made me feel very comfortable and at the end of the day, we all got what we wanted. Thanks again for all of your time and consideration. More
by dsalvador1090
Employees Worked With
Cameron Haque
May 15, 2021
Andrew is super low-key and down to earth. Excellent knowledge as well. Always great to chat with him and find a new car at Grand Subaru. Will continue to use this dealership for years to come. knowledge as well. Always great to chat with him and find a new car at Grand Subaru. Will continue to use this dealership for years to come. More
by CT
May 13, 2021
Sharlene made the buying process a skip in the park! She let me know exactly what needed to be said and followed through. She let me take all the time I needed to go over the car I was looking at and eventu let me know exactly what needed to be said and followed through. She let me take all the time I needed to go over the car I was looking at and eventually bought. More
by Paul
Employees Worked With
Sharlene Titre
May 13, 2021
Wendy was so fantastic to work with during the process. Thanks again, I'm very happy with my purchase! Seek her out and buy yourself a new car! Thanks again, I'm very happy with my purchase! Seek her out and buy yourself a new car! More
by TheoKats
Employees Worked With
Wendy Kaplan
May 12, 2021
The dealership was very professional. They were very helpful through the whole process. And they continue to follow up after the sale. Cameron was great. Linda in finance was also great. They both made helpful through the whole process. And they continue to follow up after the sale. Cameron was great. Linda in finance was also great. They both made the process smooth. I would highly recommend them both. More
by Karen
Employees Worked With
Linda Martinez, Cameron Haque
May 12, 2021
Went w my 2nd continued lease of a Crosstrek - due quality of the 18' vehicle and regular service interaction. Was a pleasure to work w Gab T. - helping finding my 21' vehicle , presenting purchase op quality of the 18' vehicle and regular service interaction. Was a pleasure to work w Gab T. - helping finding my 21' vehicle , presenting purchase options & always answering my questions - via e-mail, text or in-person. Made the process enjoyable. Even has stayed in touch - since purchase date of 4/03/21. More
by jim.lietzau
Employees Worked With
