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Grand Subaru
Bensenville, IL
3,882 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,882 reviews
February 08, 2021
Andrew was great to work with! Was very open and honest about all the options and made us feel very comfortable about making our purchase. We are loving our 2021 Forester! about all the options and made us feel very comfortable about making our purchase. We are loving our 2021 Forester! More
by Luselena
Employees Worked With
February 07, 2021
My experience at Grand Subaru was great! All the staff were incredibly friendly. When my husband and I visited, they were very busy, but our salesperson, Matt (who was helping multiple customers at the sa were incredibly friendly. When my husband and I visited, they were very busy, but our salesperson, Matt (who was helping multiple customers at the same time), was very attentive and helpful. We never felt that we were being neglected! This has been the easiest and least stressful car buying experience I had! More
by earnold211
Employees Worked With
February 07, 2021
Overall my experience at this dealership was wonderful, Ashley in sales was more than helpful she worked with me to get a very good price on my Subaru! I am so thankful at her approach, she was warm and ve Ashley in sales was more than helpful she worked with me to get a very good price on my Subaru! I am so thankful at her approach, she was warm and very friendly. I would however like to warn people of Al Hassan, a member of their finance team, he accidentally included an extended warranty in my contract. After researching a bit, this man has attempted this among other deceptive business practices, to other people. Please, read the documents you are signing. I also recommend taking those documents somewhere quiet, they intentionally try and chat you up to distract you from reading, those contracts are thorough and explain everything! A common misleading practice is to extend your loan term and sneak in the warranty so that your payments stay the same...most people are content when they see the final numbers and don't stop to add everything up. Be careful out there. More
by migsierra87
Employees Worked With
Al Hassan, Ashley Winter
February 06, 2021
We bought a car from lou and it was one of the easiest experiences ever because he listened to what we wanted and helped us find the right car. He was low pressure. I would highly recommend experiences ever because he listened to what we wanted and helped us find the right car. He was low pressure. I would highly recommend More
by JKHarkrader
Employees Worked With
Lou Scapellato
February 05, 2021
I like the Subaru! Never would believe I would be driving one! My sales person was amazing! Everything went great!! Having such a wonderful experience!!! Thank you Matt Drwal! one! My sales person was amazing! Everything went great!! Having such a wonderful experience!!! Thank you Matt Drwal! More
by rey-Gygy
February 05, 2021
It was such great pleasure to work with Ashley with our new vehicle purchase. We’ve been negotiating with other car dealers via emails for the price of the SUV but Ashley is the only one who gave us a fair new vehicle purchase. We’ve been negotiating with other car dealers via emails for the price of the SUV but Ashley is the only one who gave us a fair price. She gave us a no hassle no haggle honest price for the Ascent. She is not pushy like other salesperson that we’ve experienced. The transactions is so smooth that even when came to the dealer late in the evening we were able to drive the new vehicle before closing time. We will definitely recommend Ashley and The Grand Subaru to all our friends. More
by Edna
Employees Worked With
Ashley Winter
February 05, 2021
Buying process started online and was complete in about 24 hrs with a minimum amount of negotiation. Car was cleaned and prepared well. Lou Scapellato was easy to work with and respectful. He did a good, 24 hrs with a minimum amount of negotiation. Car was cleaned and prepared well. Lou Scapellato was easy to work with and respectful. He did a good, concise job explaining and demonstrating the many features of the Outback. This is the third Subaru I have purchased from Grand. I will return. More
by DJ
Employees Worked With
Lou Scapellato
February 05, 2021
Best experience and service thanks to Chris. He made sure we found the vehicle we wanted, and not be honest we didn't know what we wanted. We are so happy with our new vehicle and it was hassle free. Will re we found the vehicle we wanted, and not be honest we didn't know what we wanted. We are so happy with our new vehicle and it was hassle free. Will return in the future! More
by Jose N.
Employees Worked With
February 05, 2021
A very good Experience with sales and finance, Afiza and Al are awesome, very professional, very knowledgeable, very hard working, did not allow any delays. Would work with Afiza and Al again! Al are awesome, very professional, very knowledgeable, very hard working, did not allow any delays. Would work with Afiza and Al again! More
by Brian
February 05, 2021
I am so pleased with the service I received! Chris and Sandy were so patient with me and able to make something work and for that I am grateful. This was my first Subaru purchase and I think I'll definit Sandy were so patient with me and able to make something work and for that I am grateful. This was my first Subaru purchase and I think I'll definitely be a Subaru-er for life. Additionally, Lisa was able to get the finance portion complete very quickly. From start to finish, this was the best experience I've had with purchasing a car! More
by Jgrumstrup
