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Grand Subaru
Bensenville, IL
3,879 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,879 reviews
November 30, 2020
Quick and smooth process with Afiza. She was very knowledgeable and helpful during the process of purchasing my Subaru Forester XT. This is our 3rd purchase at Grand Subaru. Overall great experien knowledgeable and helpful during the process of purchasing my Subaru Forester XT. This is our 3rd purchase at Grand Subaru. Overall great experience. More
by Ryan L
Employees Worked With
November 30, 2020
Had a great experience with Nealy at Grand buying a new Subaru for our daughter. Nealy did a great job from start to finish and I would buy from her again. No games or gimmicks at all....very straight fo Subaru for our daughter. Nealy did a great job from start to finish and I would buy from her again. No games or gimmicks at all....very straight forward, knowledgeable about the car, and a great price. She cut to the chase and unknowingly was the best price...better than the dealer three miles from my house....worth the drive! More
by Mike K (Orland Park)
Employees Worked With
November 29, 2020
Wonderful place to buy a car.Friendly environment.I would recommend it to others. Best dealer in chicago.Good experience.All was great and nice. recommend it to others. Best dealer in chicago.Good experience.All was great and nice. More
by giedrius selickas
Employees Worked With
November 29, 2020
Thank you for making the buying a car process fast and easy! Two words not often found in a dealership! Will definitely recommend to family and friends! easy! Two words not often found in a dealership! Will definitely recommend to family and friends! More
by caliendo.c
Employees Worked With
Al Hassan, William Mojica
November 29, 2020
We bought a used Nissan and worked with Bob Swanson. The entire experience was pleasant. Bob was so easy to work with, kept us in the loop on status, what to expect what the car had etc. We also never fel entire experience was pleasant. Bob was so easy to work with, kept us in the loop on status, what to expect what the car had etc. We also never felt pushed or that we were not important. From start to finish it was an easy process and we will be back to buy future cars from Grand and will definitely ask for Bob! More
by Reinette
November 28, 2020
As a first time buyer, I greatly appreciated Gabriel's customer service -- really lived up to Grand's no-haggle policy. Gabriel was incredibly helpful, having been very prompt in responding to all my ques customer service -- really lived up to Grand's no-haggle policy. Gabriel was incredibly helpful, having been very prompt in responding to all my questions and emails. Gabriel, and the others at Grand, helped me find exactly what I was looking for at a great price. More
by Noah
Employees Worked With
November 27, 2020
Afiza went out of her way to make sure the vehicles we were looking for met our needs...she definitely went the extra mile...I will be referring people to her when the opportunity arises were looking for met our needs...she definitely went the extra mile...I will be referring people to her when the opportunity arises More
by Leo
November 27, 2020
Afiza works so hard to meet the needs of her clients. She’s quick, kind and professional. Walked away with a vehicle I loved and a great dealer that I can refer friends and family to. She’s quick, kind and professional. Walked away with a vehicle I loved and a great dealer that I can refer friends and family to. More
by Imari
Employees Worked With
November 26, 2020
My experience with this dealership was excellent. I appreciated the straight-talk and haggle-free buying of my brand new Subaru. . It was an incredibly smooth car buying experience. I particularly appreciated the straight-talk and haggle-free buying of my brand new Subaru. . It was an incredibly smooth car buying experience. I particularly liked the fact that I could speak to everyone at the dealership in a normal every day tone, and I didn’t feel like I had to prepare myself to talk to corporate big wigs. There was no point in time where I felt uncomfortable. The communication was REAL and to the point. I left the dealership happier than when I arrived. I really liked the personable experience. I left the dealership feeling like I made new friends and that’s always a plus. More
by Mike S
November 26, 2020
We had a good experience with Nealy and Gabriel. Nealy was very prompt in responding to our initial email and helped us find what we were looking for. We were surprised, but appreciated, when we heard bac was very prompt in responding to our initial email and helped us find what we were looking for. We were surprised, but appreciated, when we heard back from her on a Sunday and she was the first sales person to respond. Gabriel was very helpful and lived up to Grand's "no haggle" policy, which we appreciated. The business manager we dealt with didn't seem to follow the "no haggle" policy and didn't seem to take kindly to us saying no to purchasing the extended warranty. We felt he was pressuring us to purchase the extended warranty by saying so many things could go wrong with the vehicle, giving us the impression we shouldn't be purchasing another Subaru. We purchased a Subaru based on their reputation as reliable vehicle and we have had a good experience with the Outback we purchased in 2012. We would not have purchased another Subaru if we thought we would need an extended warranty. More
by pinzgray@aol.com
