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Grand Subaru

Bensenville, IL

5.0
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,886 reviews

July 01, 2020

Went in to buy a Forester Sport during a very busy time, and Kiril was very attentive & very helpful even though there was many people there that day. He always was there to help. More

by Erik
Recommend Dealer
Yes
Employees Worked With
Kiril Velkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Martinez
Jul 03, 2020 -

Grand Subaru responded

Erik, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2020

Lack of kindness and professional attitude! He was not willing to help me with my car tires issues. He decided not even trying to resolve my problem and his attitude was very rude. I was just wo More

by hugol77chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Grand Subaru responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (630) 595-0250 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

July 01, 2020

Knowledgable and efficient I had an outstanding experience with Joe Lewicki at Grand Subaru. Joe was an excellent salesman and it has been a long time since I could say that a More

by citygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in finance was equally as knowledgable and efficient., Joe Lewicki
Jul 07, 2020 -

Grand Subaru responded

Hi, thank you for taking the time to leave a review for us at Grand Subaru. We're happy we could meet your expectations! Our team is available should you require any extra help.

July 01, 2020

I worked with Ramon and he is the best person to work with. He asked about my wife and why she didn't come with me and just a personable guy. Thanks Ramon! More

by billkoz
Recommend Dealer
Yes
Employees Worked With
Ramon Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Grand Subaru responded

Hi Billkoz, thank you so much for your positive comments about Grand Subaru! Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!

July 01, 2020

Ramon goes above and beyond to service customers. I was the last customer to leave the dealership after closing. Ramon stayed to make sure all was in order and questions were answered. This was at t More

by Tom F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Grand Subaru responded

Tom, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2020

I drove 400 miles to buy a Subaru from Ramon and the price he gave was the price he promised. Before I went I was worried that there would be a surprise. However, the process was very smooth. I got what More

by xiaoling
Recommend Dealer
Yes
Employees Worked With
Ramon Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Grand Subaru responded

Hi Xiaoling, thank you for taking the time to leave a review for us at Grand Subaru. We're happy we could meet your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 30, 2020

Nealy was very helpful and straightforward. During COVID I especially appreciated her attention to hygiene - she wiped everything down and told us what had been disinfected (everything!). It made the whole More

by nic-kath
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Grand Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2020

Cameron Haque made the process of getting my new Outback Limited from this dealership quick and easy without the haggle. You won’t be disappointed! More

by @lenpab
Recommend Dealer
Yes
Employees Worked With
Jason Zapfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Haque
Jul 03, 2020 -

Grand Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 30, 2020

Afiza was fantastic to work with and helped me find a great car! I very much enjoyed going through the process with her—she really went the extra mile helping me schedule my test drive and made sure the More

by lmk
Recommend Dealer
Yes
Employees Worked With
Afiza Abaihanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Grand Subaru responded

Hi Lmk, thank you so much for your positive comments about Grand Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 30, 2020

I purchased a Subaru Forester at Grand Subaru this past Saturday and the experience, from start to finish, was amazing. It began with the amazing information provided via email from Briana. She was profess More

by megan.toborg
Recommend Dealer
Yes
Employees Worked With
Brandon Metz, Brianna Bartoli
Jul 03, 2020 -

Grand Subaru responded

Hi Megan, thank you for taking the time to leave a review for us at Grand Subaru. We're happy we could meet your expectations! Our team is available should you require any extra help.

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