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Grand Subaru
Bensenville, IL
3,882 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,882 reviews
June 04, 2020
Very happy with our buying experience! We had a great experience working with Brianna Bartoli at Grand Subaru. We knew what we were looking for and had narrowed it down to 3 vehicles (diff We had a great experience working with Brianna Bartoli at Grand Subaru. We knew what we were looking for and had narrowed it down to 3 vehicles (different brands). We visited multiple times to ask questions, review features, test drive, etc.. and every time we were met with a smile. Brianna went out of her way to find answers for any questions we had and offered the facts with a no-pressure approach. Having been out of the purchasing market for many years, this was much appreciated. We just needed time to take it all in and make the best decision for our family. I would highly recommend the Subaru Ascent and making a purchase with Brianna was a breeze. In addition, we had our follow-up visit with Jason Zapfel a few weeks later, and this program was perfect. After driving the vehicle for a few weeks, I'd noted several questions in my little Subaru notebook, and it was great to get the answers I needed. Thanks Subaru! More
by nikkid
June 04, 2020
It was a delight working with Will Mojica. He was always pleasant and so knowledgeable about the cars. He entertained any questions and I never felt rushed. I highly recommend him and the dealership! pleasant and so knowledgeable about the cars. He entertained any questions and I never felt rushed. I highly recommend him and the dealership! More
by gahan
Employees Worked With
William Mojica, Linda Martinez
June 03, 2020
Great Experience with Grand Subaru I worked with Joe Lewicki to find the perfect car for my needs. He was outstanding to work with! He is knowledgeable, friendly, patient, not pushy, a I worked with Joe Lewicki to find the perfect car for my needs. He was outstanding to work with! He is knowledgeable, friendly, patient, not pushy, and extremely responsive. I could not ask for a better experience. Will definitely recommend this dealer to everyone. More
by fowler3011
June 03, 2020
Matt was great. Buying a used car can be stressful and Matt made it a pleasant experience. Linda made the financing straight forward and efficient. Matt made it a pleasant experience. Linda made the financing straight forward and efficient. More
by mhklus
June 03, 2020
HIGHLY recommended dealership!!! We heard about GRAND on the Subaru Forums while shopping for a new car. They were about 5 hours away. Perfect ratings, and GREAT deals. After getting We heard about GRAND on the Subaru Forums while shopping for a new car. They were about 5 hours away. Perfect ratings, and GREAT deals. After getting quotes from our local dealer, we quickly decided to make the trip to save thousands! Our experience was certainly up to their high standards. We got a great deal and a perfect delivery! One small issue cropped up, and it was taken care of. That's when you really know what level of commitment a dealership has to customer satisfaction. We had already completed the deal, and completed a PERFECT Subaru Survey. They continued to treat us like family. I asked for a service check pre-delivery, and the service department went above and beyond expectations to insure we were taken care of. I have ALWAYS found something wrong with a new car when purchased. Usually several things. This is the first time we had a perfect delivery! No surprise "fees", excellent instructions, and superb follow up. And no return trips to a dealer for any warranty work. THANKS Cameron and Sandy!!! We can't figure out how to give 6 stars.... More
by Wangle
June 03, 2020
Nealy Anderson was phenomenal! Nealy was prompt and responsive. Didn't try to talk me into something I didn't want. I got a great quote from her in writing right away. I spent 5 Nealy was prompt and responsive. Didn't try to talk me into something I didn't want. I got a great quote from her in writing right away. I spent 5 days collecting quotes from 8 other dealers. Only one got close. When it was time to buy I wanted to buy from Grand because they wasted no time to give me the best deal and earn my business. I was actually hoping the other dealers wouldn't go lower because of how well I was treated by Nealy and all the folks at Grand Subaru in Bensonville. More
by boetto1
June 01, 2020
Afiza was GREAT!! She made sure we got the best deal and made sure that we understood everything since this was our first time buying a car. The greatest thing for us was that we didn't have to spend that m made sure that we understood everything since this was our first time buying a car. The greatest thing for us was that we didn't have to spend that much time to get our deal finalized. We had an easy time getting our deal and an even easier time receiving the delivery of the car. Thank you Afiza. YOU ARE AWESOME! More
by Raj
Employees Worked With
June 01, 2020
Working with Afiza The purchase of a car is a large expense. Afiza was patient, kind and efficient. Navigating the new methodologies around social-distancing, masks, han The purchase of a car is a large expense. Afiza was patient, kind and efficient. Navigating the new methodologies around social-distancing, masks, hand sanitizer - this was a wonderful car purchasing experience. I would highly recommend her work! More
by bethanorman
Employees Worked With
May 31, 2020
Great service and help in my father's recent purchase. As well as our 3 other purchase through out his career they're. Will go back again in the near future and recommend him to everyone going to ask for Ram well as our 3 other purchase through out his career they're. Will go back again in the near future and recommend him to everyone going to ask for Ramon. More
by Sergio Anguiano
May 30, 2020
Efficient and friendly service during pandemic This is the second car that I have bought from Grand Subaru. Ramon provided me with efficient and friendlly service, and with appropriate pandemic pr This is the second car that I have bought from Grand Subaru. Ramon provided me with efficient and friendlly service, and with appropriate pandemic precautions. More
by gailfransen0106
Employees Worked With
Ramon Cintron
