Grand Subaru

Excellent car buying experience!! I visited this dealership after having a horrible experience at a Chicago dealership. From my initial call with Afiza to schedule a time to see a car, I visited this dealership after having a horrible experience at a Chicago dealership. From my initial call with Afiza to schedule a time to see a car, she was very pleasant. Once we were in to see the car, the whole experience was wonderful and not stressful at all. We didn’t get the high pressure sales tactics like at other dealerships, and I was very pleased with dealing with Afiza, as well as with Brandon in Finance. I will definitely keep coming back to this dealership in the future to buy cars!! Roy More

Wow...great experience. Started with Aura, and finished with Cameron. Both are wonderful to work with, but Cameron went over the top. I never thought I'd say these words. B Started with Aura, and finished with Cameron. Both are wonderful to work with, but Cameron went over the top. I never thought I'd say these words. But this experience made buying a car enjoyable. More

GREAT EXPERIENCE Nealy Anderson is a very friendly and knowledgeable salesperson. I highly recommend her and the dealership. You get good pricing without the hassle. Nealy Anderson is a very friendly and knowledgeable salesperson. I highly recommend her and the dealership. You get good pricing without the hassle. The service department is also very good. A few months after purchasing my Forester I had door guards installed and a small dent repaired. All personnel very friendly, work was done in a timely manner and they provided me with a free loaner car. Jason Zapfel provided after sale help with how things worked and Conrad Swiatkowski helped in the service department. Both were very friendly and knowledgeable . More

So much more than we bargained for From our first time on the lot to today, Joe Lewicki & John Francel and the Grand Subaru team have and continue to work to exceeded our expectations. From our first time on the lot to today, Joe Lewicki & John Francel and the Grand Subaru team have and continue to work to exceeded our expectations. The Grand Subaru team defy the “Car Salesperson” stereotypes. We are officially a Grand Subaru family. More

Used Outback I must say not only am I extremely happy with my new used Subaru Outback but, the superb service I received from Mark my salesman has lead me to have I must say not only am I extremely happy with my new used Subaru Outback but, the superb service I received from Mark my salesman has lead me to have most outstanding experience I have EVER had purchasing a car!!! He is personable and extremely knowledgeable. Thank you Mark!!! More

Overall good experience Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. More

I liked my experience with Jeff Schade and Grand Subaru I found Jeff to be very up front about the deal. He told ,me to use text as the best way to contact him. He told me what he could and couldn’t do. T I found Jeff to be very up front about the deal. He told ,me to use text as the best way to contact him. He told me what he could and couldn’t do. The initial offer was below what I expected. They try to be transparent and they succeeded. I wish they had filled out a few more forms before I got there, but they were upfront that it would take 2-3 hours to finalize the paperwork. It took about 3,5 hours out the door. I was able to make the final deal via emails and phone calls ,which is only way I buy cars now. So, none of the BS of “come in to close the deal”. I like that they have a second training session to review the operation of the features. I need that as the cars are so feature -rich these days that it’s hard to remember all the options. I have a few questions days after the sale and Jeff has been very responsive to help me. I like that. They are very supportive of rescue dogs and have events at the dealership to support that. Dog fan, so i like that. I’ve been out the door quicker at other dealerships, but over all and. I have no complaints about the experience at Grand Subaru. Even if we have have to wait,, i thinks it’s really important to know the timeline and where we stand and Jeff was great about keeping us informed. Happy go work with Jeff and would recommend him to others. More

Honest and friendly service. I came to Grand Subaru as they had the most competitive pricing in the area. Vee managed to procure the exact car i was looking for and stayed with me I came to Grand Subaru as they had the most competitive pricing in the area. Vee managed to procure the exact car i was looking for and stayed with me throughout the buying process. She was professional, knowledgeable, and even made the time spent at the dealership enjoyable. I would highly recommend Grand Subaru, and especially Vee for your next car buying experience. More

Purchase of a Forester This experience was quite pleasant, quick and friendly. It surpassed all previous experiences. the many client-based info and extras are very much a This experience was quite pleasant, quick and friendly. It surpassed all previous experiences. the many client-based info and extras are very much appreciated. Nealy made the purchase very easy and stress-free. Nealy, Jason and others were all helpful and friendly. More

Excellent Dealer Experience Always a pleasure working with Joe Lewicki and Ryan Drouin they take the time to answer all your questions. The Excellent Customer Service is what Always a pleasure working with Joe Lewicki and Ryan Drouin they take the time to answer all your questions. The Excellent Customer Service is what bring’s us back to Grand Subaru!!! More