Grand Subaru

Highest recommendation for Nealy Anderson and Grand Subaru! I purchased a new Subaru Outback from Nealy Anderson at Grand Subaru, and I couldn't recommend her more. From the first minute of communication throug I purchased a new Subaru Outback from Nealy Anderson at Grand Subaru, and I couldn't recommend her more. From the first minute of communication through to the moment we drove off the lot, the entire experience was straightforward, simple, and stress free. I couldn't have asked for more. In particular, I'd like to express how wonderful it was to work with Nealy. She is organized, detail oriented, a great communicator, and very thorough -- everything you could possibly hope for. She even answered emails while she was home sick from work -- that is REALLY going above and beyond. Thank you, Nealy and Grand Subaru, for making what could have been a very stressful experience so smooth and easy. I greatly appreciate it, and I'll certainly be recommending Grand Subaru to my network. More

Great Car Buying Experience I only owned one car in my lifetime that lasted 18 long years, so purchasing a new one was a big deal. Jeff, Al, and Sandy made this a super comforta I only owned one car in my lifetime that lasted 18 long years, so purchasing a new one was a big deal. Jeff, Al, and Sandy made this a super comfortable, easy, hassle-free experience from start to finish. I never felt pressured and drove away with a car I loved.I would highly recommend Grand Subaru to anyone. More

An excellent experience from initial contact to purchase! From my first contact all the way to purchase, every member of the Grand Subaru staff was professional and well informed. there was no hype; just hone From my first contact all the way to purchase, every member of the Grand Subaru staff was professional and well informed. there was no hype; just honest, upfront information on pricing and model capabilities. Would recommend Jeff and Sandy to anyone in market for a Subaru. More

Pleasantly Suprised I was greeted as soon as I walked thru the door by Consulting Specialist Andrew Jennings. My entire car buying experience from test driving to questi I was greeted as soon as I walked thru the door by Consulting Specialist Andrew Jennings. My entire car buying experience from test driving to questions/concerns to trading my car to the final purchasing steps were seem less. Andrew is very knowledgeable about the product he sells and the company/dealership he works for. He never once pressured me to purchase from him. Andrew went above and beyond not only explaining but demonstrating all the features my new car has. He even got me set up on a few features. More

Very Positive Experience Consulting Specialist, Joe Lewicki, and the Grand Subaru Team provided a very positive in the purchase of a new 2019 Subaru Legacy including the prici Consulting Specialist, Joe Lewicki, and the Grand Subaru Team provided a very positive in the purchase of a new 2019 Subaru Legacy including the pricing, form completion, explanation of the controls, finance office, and delivery. More

They went into overtime for us Lou and Brandon made it easy, and stayed well after closing time for us. Love Subaru, and Grand was a great dealership to work with! Lou and Brandon made it easy, and stayed well after closing time for us. Love Subaru, and Grand was a great dealership to work with! More

Smooth experience of buying car We bought Crosstrek from Grand Subaru last week. Jeff was very patience and thoroughly explained our concerns/questions, even when we taking two littl We bought Crosstrek from Grand Subaru last week. Jeff was very patience and thoroughly explained our concerns/questions, even when we taking two little kids with us for the visit! The whole purchase went pretty smoothly. Although there are other dealer trying to contact us for business, we feel overall we feel more comfortable working with this dealer. More

New car purchase Ramon and Linda delivered excellent service. They the time to explain the details of my purchase. I would definitely recommend Grand Subaru to fa Ramon and Linda delivered excellent service. They the time to explain the details of my purchase. I would definitely recommend Grand Subaru to family and friends. More

Grand is my new dealership because of Aura I have 2 Subarus ('04 Forester and '16 Outback) and I keep my cars for a long time. Both car were serviced by the same dealership for years (not at Gr I have 2 Subarus ('04 Forester and '16 Outback) and I keep my cars for a long time. Both car were serviced by the same dealership for years (not at Grand). When it came time to think about replacing my older car, Grand was the first to reply to my True Car inquiry. Immediately, I got bottom-line pricing and the promise of no dealer ad-ons or other games. Throughout the process with Grand, I asked about several different models and trim levels, and Aura always replied quickly and accurately. I was super impressed, and this is exactly how I wanted to handle this transaction since I knew exactly what I wanted to buy. Bottom line: if you are using a dealership other than Grand, do yourself a favor and give them a shot. If you are looking to buy a car, Aura was wonderful, responsive, and truthful - exactly what any buyer would want!! Regarding my old dealership that was servicing my two existing cars, they would not even give me a bottom-line price by email. They told me that they were too busy (it was a weekend) and that I needed to come the dealership before I would be treated as a serous buyer. That was the end of my relationship, including service. Further, when I had an issue with my just-out-of-warrant Outback, I got the feeling that they would be unwilling to help and that any issues with the car, regardless of what was wrong, would be my responsibility. Aura convinced me to try Grand, and said that I must meet Joe. I brought my car to Grand and Joe was exactly as Aura promised. He listened fully to my explanation of the issue and gave me the impression that he genuinely cared about my situation. After having the service team inspect the car, they, along with Subaru corporate, concluded that the issue should be resolved and paid for by Subaru. I was so happy that I didn't need to fight to get a result that I wanted. More

Great experience! I was over 700 miles away from this dealership, but it was worth every mile to get the excellent service and the great price. I highly recommend deali I was over 700 miles away from this dealership, but it was worth every mile to get the excellent service and the great price. I highly recommend dealing with Nicole and the whole team! More