Grand Subaru

The best dealership and a great experience My wife and I were looking to trade in our honda civic for something a larger and went to Grand Subaru for a test drive. The staff at Grand Subaru was My wife and I were looking to trade in our honda civic for something a larger and went to Grand Subaru for a test drive. The staff at Grand Subaru was super friendly and incredibly transparent about the whole process. Everything from the test drive, to negotiating our trade in, and eventually financing was really pleasant and just easy. We worked with Nicole who was incredibly responsive and was able to answer every question we had about the Forester. I would highly recommend Grand Subaru to all of my friends and family with absolutely no hesitation. More

Surpassed Expectations Dealing for a new car can often be a stressful and emotional experience. That is definitely not the case with Grand Subaru. My typical car purchase Dealing for a new car can often be a stressful and emotional experience. That is definitely not the case with Grand Subaru. My typical car purchase consists of collecting as much data as possible and then having to deal face to face with dealer staff playing “the game” trying to drive an emotional argument to extract as much money as possible. After refusing to play “the game” with local dealers, I started looking on line and entered into discussions with Nicole at Grand Subaru. This was nothing but a respectful business deal from beginning to end. We arrived at a price that was fair and thousands less than what local dealers were unwilling to negotiate to. We drove 140 miles to meet Nicole and pick up our car. The experience at the dealership was very professional and within two hours we finished our business and were on our way. This was our first Subaru and most likely will not be our last. More

A "GRAND" Experience I had been doing some on-line Subaru shopping after a visit to the Chicago Auto Show in February--hoping to use my $500 voucher from Auto Show test dr I had been doing some on-line Subaru shopping after a visit to the Chicago Auto Show in February--hoping to use my $500 voucher from Auto Show test drive. We were really leaning towards the Crosstrek (traded an Impreza), but voucher not good on that model. We went to Grand, where I have gone for my trusted Subaru service since about 2006. We met with Michael Sinacola, discussed our trade, told him what we were looking for. He found the car we wanted, called us to arrange an appointment, and the trade-in/purchase went very smoothly. Michael was not a high-pressure salesman; he understood our concerns and wanted to be sure we were comfortable with the whole process. We did our closing paper work with Brandon Metz--he, too, provided a pleasant experience. And we always appreciate Joe Bednarek in the Service Department for his care and concern. That's why we keep coming back to Grand Subaru. More

Positive in all respects 🙂 Afiza is an outstanding salesperson who made our experience positive in every respect. Not only does she know and show all the features of the vehicl Afiza is an outstanding salesperson who made our experience positive in every respect. Not only does she know and show all the features of the vehicle, her extensive skills also provided a thorough in person tutorial, making us confident in using all the new features right off the lot. All necessary paperwork and checks were taken care of in a timely manner. Pricing is fair, with quoted price the best among many checks and websites, including Consumer’s Report. Prompt, cheerful, and enthusiastic service and attention to customer makes the purchase experience pleasant. Both our preliminary inquiry and our purchase decision were the result of the close attention to queries, informative and prompt e-mail and phone communications, and great overall service. Brandon was also most helpful in expediting our purchase. Thank you so much! More

Great Experience buying a new car! Worked with Matt Drwal who took excellent care of us. Walked in with a fairly good idea of which vehicles we were interested in and Matt made arrange Worked with Matt Drwal who took excellent care of us. Walked in with a fairly good idea of which vehicles we were interested in and Matt made arrangements to test drive them, explore trim levels etc... with no pressure which was excellent. More

We Love Subaru We drove from Menomonee Falls, WI to buy new 2019 Subaru Outback, made deal over phone, was easy, no pressure sales, instant response to questions thr We drove from Menomonee Falls, WI to buy new 2019 Subaru Outback, made deal over phone, was easy, no pressure sales, instant response to questions throughout entire process and when arrived everything was ready to go and informed us of how everything worked on car, paired phone and helped us to change settings we wanted. Car is a cinch to understand and change settings. Grand is truly a “grand” dealer to work with. Will be telling everyone about our experience and recommend anyone to drive down to get the car you want at the deal you want. Well worth the trip! Thank you, Michael Sinacola More

Love my Subaru I drove from Neenah, WI to purchase my brand Subaru Outback, the dealers in the valley couldn't come close to the price. I absolutely love it. I will I drove from Neenah, WI to purchase my brand Subaru Outback, the dealers in the valley couldn't come close to the price. I absolutely love it. I will recommend Grand Subaru to everyone in the valley. Thank you Michael Sinacola! More

Exceptional Buying Experience! We traveled over 600 miles from Tennessee to purchase our Subaru Outback from Chris at Grand Subaru! We requested a quote via their website and it was We traveled over 600 miles from Tennessee to purchase our Subaru Outback from Chris at Grand Subaru! We requested a quote via their website and it was by far the best price we received from any other dealer by thousands. The Grand Subaru folks were direct and straightforward in finalizing the purchase. They honored the great price they quoted without any surprise add on fees or other conditions. Chris is extremely knowledgeable about all the models and lives up to the highest corporate standards that Subaru stands for. The financial paperwork was handled by Brandon. Too often it’s the finance guys that try use heavy-handed tactics to up sell you. Not at this Subaru dealer! Brandon is a true professional and is also a car lover. He took only a fast few minutes to get it done. After 44 years of buying cars, Grand Subaru is simply the car buying best experience we’ve ever had the pleasure of doing business with. They are truly an exceptional Subaru dealer and you may surprise yourself just like we did in the amount you can save by purchasing here. More

Grand Subaru was a pleasure to work with!! We are very happy with the service we received from Grand Subaru. Michael was very attentive to us and our needs. My husband was very thorough in rese We are very happy with the service we received from Grand Subaru. Michael was very attentive to us and our needs. My husband was very thorough in researching prices for our vehicle and options. Grand met our price. Brandon Metz in the finance department was wonderful and straight forward and extremely personable. The team was a pleasure to work with. Michael Sinacola has called me multiple times since our purchase to check in on us and see how we are enjoying our new vehicle and if there is anything he can do. great experience with Grand!! More

Super easy! and a bargain! I flew in from Colorado to pick up a new Subaru! Someone picked me up from the airport and shuttled me to the dealership. We did an orientation of the I flew in from Colorado to pick up a new Subaru! Someone picked me up from the airport and shuttled me to the dealership. We did an orientation of the car signed a few papers, and I was on the road and headed back home. Nealy was easy to communicate with and answered all my questions over the couple of weeks leading to the purchase. I can't say enough about how easy this was. More